Company Overview
If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall's, Magnum, Ben & Jerry's. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.
Ice Cream has distinct characteristics from Unilever's other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
Job Purpose
The Day 2 Wave Change Lead plays a pivotal role in driving successful change within a specific geography as part of a broader transformation programme. This role is accountable for planning, coordinating, and delivering change initiatives that impact employees across multiple functions and markets within the wave, ensuring alignment with global strategies while addressing local needs and cultural nuances.
While global and functional change leads focus on enterprise-wide or function-specific changes, the Wave Change Lead ensures that these initiatives are implemented effectively within the target markets. This includes tailoring approaches to local contexts, managing regional stakeholders, and ensuring employees experience a consistent, integrated, and people-centered change journey.
Additionally, the Wave Change Lead acts as the glue across market change leads within the wave, fostering collaboration, alignment, and knowledge sharing. The role also escalates combined challenges or systemic issues that require resolution at a macro level, serving as a critical link between local execution and global governance.
A close working relationship with the Wave Deployment Lead is essential to ensure seamless sequencing and delivery of change activities across deployment waves, providing mutual support and alignment between change and deployment plans.
Key Responsibilities
Wave Change Leadership
- Own the wave change strategy for initiatives impacting employees across multiple functions and markets.
- Act as the primary point of accountability for employee-facing change within the wave markets.
- Ensure global change plans are localized and relevant for the regional audience.
Alignment Across Markets
- Serve as the connector and integrator (the glue) across market change leads to ensure consistency and coherence.
- Facilitate collaboration, best practice sharing, and problem-solving across markets.
- Identify shared challenges or risks across markets and escalate to global teams for resolution.
Programme Coordination
- Align wave change activities with global programme milestones and priorities.
- Manage dependencies between global, functional, and BU initiatives.
- Maintain visibility of cumulative employee impact within the wave impacted markets.
Localization & Cultural Adaptation
- Adapt global messaging and approaches to reflect regional cultural, regulatory, and operational considerations.
- Ensure communications and enablement materials resonate with local audiences.
Impact Assessment & Planning
- Utilize functional impact assessments to understand employee implications.
- Identify risks, readiness gaps, and interdependencies specific to the wave.
- Develop mitigation strategies and track adoption metrics.
Stakeholder Engagement
- Partner with Wave and BU leadership, HR, Communications, and functional change leads.
- Identify and map Wave stakeholders and ensure effective engagement and sentiment tracking.
- Build strong relationships with local influencers to drive engagement and advocacy.
Employee Communications & Engagement
- Deliver clear, timely, and culturally relevant communications at a wave level and ensure consistence at a market level.
- Champion feedback loops and employee listening within the wave to inform adjustments.
Enablement & Support
- Coordinate wave training, toolkits, and resources to support adoption, utilising global assets to the maximum.
- Monitor change effectiveness and employee sentiment locally, adjusting plans as needed.
Governance & Integration
- Ensure wave change efforts align with global governance frameworks.
- Integrate change activities with business-as-usual operations in the BU
Skills & Experience
- Proven experience leading change initiatives within a regional or multi-country context.
- Strong understanding of employee engagement, communications, and cultural adaptation.
- Ability to work collaboratively with global and functional teams.
- Familiarity with change frameworks (e.g., Prosci, ADKAR, Kotter) and agile delivery models.
- Excellent stakeholder management and influencing skills.
- Strong planning, analytical, and communication capabilities.
Preferred Attributes
- Empathetic and employee-focused mindset.
- Strategic thinker with practical delivery skills.
- Comfortable navigating complexity and ambiguity.
- Collaborative and inclusive leadership style.
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here's what defines success in our organization :
- We are all about growth
- We operate with speed and simplicity
- We win together with fun
- We boldly innovate to disrupt our industry
- We care and challenge
- We are experts in the Ice Cream Category
Additional Information
The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
For the recruitment of this position, we would like to emphasize that local conditions apply to the position
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
Disclaimer
Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
The Magnum Ice Cream Company is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At The Magnum Ice Cream Company we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
