Shangri-La Bangkok
With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, finance, project management, and many other areas.
We value our people and their commitment to the company. We are proud to see many of our colleagues rise through the ranks and succeed in the hospitality industry.
We welcome talented individuals to join our Shangri-La family. Our people are encouraged at all levels and across all businesses, to bring in new ideas and creativity to meet our customers needs.
We are looking for an Executive Assistant Manager i/c F&B with qualifications:
- Minimum 5 years as a hotel manager or Executive Assistant Manager i/c F&B or a similar role.
- Extensive experience overseeing day-to-day Food & Beverage operations across multiple outlets, including restaurants, bars, banquets, and room service
- Strong leadership skills with the ability to lead, mentor, and motivate F&B teams to deliver exceptional guest experiences while maintaining high team morale
- Proficient in managing budgets, controlling costs, and driving revenue growth through effective sales and marketing initiatives
- In-depth knowledge of health, safety, and hygiene regulations, ensuring full compliance with hotel policies and local standards
- Skilled in coordinating with culinary teams and banquet services to ensure quality, consistency, and timely delivery of food and beverage offerings
- Ability to analyze performance metrics and implement process improvements to enhance operational efficiency and guest satisfaction
- Experienced in handling guest complaints and feedback professionally, ensuring swift resolution and maintaining high customer satisfaction
- Excellent communication and interpersonal skills, capable of effectively interacting with guests, staff, and vendors
- Competence in financial management, including budgeting, forecasting, and expense control
- Strong organizational skills with excellent planning, multitasking, and time management abilities
- Fluent in English with excellent verbal and written communication skills
