Executive Assistant / Operations Manager (Hands-On Role)

We're Hiring: Executive Assistant / Operations Manager (Hands-On Role)

We're looking for someone who doesn't wait to be told what to do.

This role is for a highly proactive operator who can step in, figure things out, and keep the business moving without constant direction. You'll be working closely with leadership in a fast-paced environment where priorities shift quickly and no two days look the same.

If you prefer clear instructions and fixed responsibilities, this role won't be a fit.

If you naturally take ownership, solve problems, and handle things before they become issues, keep reading.

Please note: This role requires a short form + video submission as part of the application process (details below).

What You'll Be Doing

You'll act as a right hand to leadership, handling a mix of operations, coordination, and problem-solving across the business.

• Take ownership of day-to-day operations and make sure things run smoothly without needing follow-ups
• Identify gaps, inefficiencies, or issues and fix them proactively
• Coordinate across team members, vendors, and partners to keep everything aligned
• Manage tasks, timelines, and priorities across multiple moving parts
• Communicate clearly with leadership, staff, vendors, and customers when needed
• Step into different areas of the business when required (operations, admin, support, etc.)
• Prepare reports, track performance, and surface insights that help decision-making
• Handle sensitive information with discretion

What We're Looking For

• 3+ years in operations, executive support, or a similar hands-on role
• Strong ownership mindset - you don't wait for instructions, you figure things out
• Comfortable working in a small team where responsibilities can change quickly
• Excellent communication - able to adapt your style depending on who you're speaking to
• Highly organized, detail-oriented, and able to juggle multiple priorities
• Calm under pressure and able to handle shifting priorities without dropping the ball
• Resourceful and solution-focused - you find answers instead of escalating problems

Nice to Have

• Experience in e-commerce or online businesses
• Familiarity with tools like Aircall, CheckoutChamp, Excel, Airtable
• Experience improving processes or helping scale operations

What We Offer

• Competitive salary - 80,000 THB (negotiable based on experience)
• Direct exposure to leadership and decision-making
• A high-impact role where your work directly affects the business

How to Apply

After applying through LinkedIn, please complete this short form and video submission:

https://exiscale.com/jobs/trustapollo/operations-manager/

This helps us understand how you think and approach real situations.

• We prioritize candidates who complete this step. Applications without it will not be considered.