Executive-Marketing, Loyalty and Co-Partnership

Job Description

1.Loyalty Program Support

• Assist in managing the company loyalty program, including customer communication, reward updates, and campaign rollout.

• Coordinate CRM activities through email, SMS, app, and digital channels.

• Work with data/CRM teams to extract customer insights and analyze program performance.

• Monitor customer feedback and support improvements to the loyalty experience.

2.Partnership & Collaboration

• Research and identify potential partnership opportunities with banks, Telecom, others

• Coordinate with partners to execute co-branded campaigns and ensure deliverables are met.

• Support contract processes, documentation, and partnership evaluations.

• Maintain partner contact lists and update partnership trackers.

3.Campaign Execution

• Support the planning and execution of marketing campaigns that include loyalty or partner components.

• Prepare briefs for creative teams and ensure materials align with the brands.

• Coordinate campaign rollout across stores, digital channels

• Track campaign KPIs and prepare post-campaign reports.

4.Reporting

• Support monthly reports on loyalty performance, customer trends, and partnership results.

• Analyze basic data to identify insights for improvement.

• Work with internal teams to ensure smooth execution of loyalty and partnership tasks.

• Handle documentation, cost tracking, and budget alignment.

• Maintain timelines, trackers, and campaign calendars.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field.

• 1-2 years of experience in marketing, CRM, partnerships, or related roles.

• Basic analytical ability and familiarity with CRM platforms.

• Strong communication skills and cross-team coordination capability.

• Detail-oriented with strong project management abilities.

• Creative mindset with problem-solving attitude.

• Demonstrates a strongPassion for Growthby actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.