Facility Coordinator

Fresher

Save

Early Applicant

Job Description

Client and Account Management

Serve as the single point of contact for JLL's site service delivery and act as the escalation point.
Ensure all services meet contractual obligations.
Build and manage strong relationships with key client stakeholders.
Develop a deep understanding of the client's business and evolving service requirements.

Contract Management

Financial Management

Achieve agreed financial targets and revenue objectives for the account.
Identify cross-selling opportunities for additional services.
Manage fee collection and track outstanding payments.
Monitor site expenses according to the approved budget.
Maintain proper financial trackers CORRIGO for PO, PR, GR, and invoicing accuracy.

Operations

Provide onsite support to FM operations as the trusted right hand.
Conduct routine site inspections to ensure compliance with processes and best practices.
Support administrative functions (front desk, housekeeping coordination, appointment scheduling).
Meet key performance indicators and service-level agreements.
Work closely with clients and suppliers to address facility-related inquiries.
Participate in vendor procurement activities as needed (planning, budgeting, evaluation).
Maintain a safe working environment by enforcing workplace safety procedures.
Follow proper incident escalation and reporting processes.
Ensure all site operational contracts are current and adequate for service needs.
Build strong relationships with stakeholders across multiple organizational levels.
Perform facility walks to maintain overall facility condition.
Ensure cleanliness, tidiness, and proper management of all office facilities.
Manage and track all facilities requests.
Oversee planned preventive maintenance schedules.
Coordinate with vendors, gather quotations, evaluate proposals, and recommend actions.
Monitor performance of outsourced vendors through regular reviews.
Support clients during after-hours emergencies and act as a key response member.
Prepare and compile required operational reports for clients.
Serve as the interface with client representatives and BMO (Building Management Office).
Perform ad hoc duties assigned by superiors.

Finance Management (Facilities-related)

Support the FM team in completing all financial processes accurately and on time.
Ensure prompt and accurate management of purchase orders.
Handle invoice submissions, finance reporting, and tracking before monthly cut-off deadlines.

Environment, Health & Safety Management

Maintain the Risk Register for major property risks (OHS, fire safety, environmental).
Identify, evaluate, and recommend control measures for EHS issues.
Conduct regular site inspections for EHS compliance.
Maintain escalation and incident reporting procedures.
Support client EHS during annual fire evacuation drills with the (Building Management Office).
(Advantage) Experience in clean room facilities management.