Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a
Facility Operations Officer, you're not just providing support to department managers – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Administrative & Financial Support: Ensure accurate record-keeping, assist with invoicing and purchase orders via Birchstreet, and support daily Engineering operations.
- Procurement & Supplier Management: Process supply orders through hotel systems, manage supplier relationships, and follow up on deliveries and invoices.
- Quality & Compliance Oversight: Inspect incoming goods, maintain QA documentation, and support audit processes to ensure compliance with standards.
- Task & Asset Coordination: Manage the HotSOS system for task prioritization, and maintain accurate records of asset usage and disposal.
- Cross-Department Collaboration: Liaise with Housekeeping to return rooms to inventory efficiently and support operational schedules like the Perfect Room program.
- Sustainability & ESG Initiatives: Actively contribute to environmental programs such as ESG and LightStay to support the hotel's sustainability goals.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Strong attention to detail and accuracy in administrative work.
- High level of interpersonal skills in both oral and written communication.
- Previous experience in an administrative role is desirable.
- Effective time management and ability to follow directions.
- Good verbal and written communication skills.
- Strong organizational, supervisory, and administrative capabilities.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
