Field Service & Technical Support Engineer

About Us

Fine Spec Co., Ltd. is dedicated to delivering high-quality solutions and exceptional service to our customers. We provide advanced technology and professional support across Chromatography, Surface Technologies and Petrochemical Industry.

About the Role

Were looking for a Field Service & Technical Support Engineer to strengthen our customer support team. In this role, you will combine hands-on field service with technical expertise to deliver outstanding service to our customers. As the front-line technical partner to our customers, you will ensure seamless installations, reliable maintenance, and responsive technical support helping customers achieve the best possible experience with our solutions.

Responsibilities

• Install, maintain, and troubleshoot equipment at customer sites
• Provide both onsite and remote technical support
• Conduct training sessions and product demonstrations for users
• Work closely with the technical team to resolve issues quickly and efficiently, ensuring customer satisfaction

Qualifications

• Bachelors degree, High Vocational Certificate, or higher in Engineering, Science, or related field
• Experience in technical service, maintenance, or customer support (preferred, but junior engineers are welcome to apply) Background in materials science, petrochemicals, or chromatography is a plus.
• Strong analytical, problem-solving and communication skills
• Customer service oriented
• Excellent command of English and Thai (both written & spoken)
• Willingness to travel to customer sites

What We Offer

• Competitive salary & benefits
• Accident insurance coverage
• Ongoing training and career development opportunities (including overseas factory training)
• A supportive and rewarding work environment