Job HighlightThis is an excellent opportunity to contribute to the efficiency of UN financial operations by supporting the implementation of a consolidated treasury service. The position offers exposure to international financial transactions, collaboration with various UN agencies, and professional development in treasury management within the UN system.
About The Group
The Finance Group serves as a strategic partner and fiduciary advisor, ensuring transparent, accountable, and effective resource management across UNOPS. The Group defines financial strategy in alignment with organizational goals, establishes finance policies, systems, and processes, and leads corporate budgeting to enable full cost recovery and ensure long-term financial sustainability. Throughout the project lifecycle, the Finance Group provides expert guidance, oversight, and tailored financial solutions. Responsibilities include delivering comprehensive financial and corporate performance reporting, strengthening financial capacity across the organization, and continuously enhancing resource planning and allocation. In addition, the Finance Group prepares and oversees the implementation of finance-related policies, upholding the highest standards of financial stewardship and supporting UNOPS in achieving operational excellence and fiscal responsibility.
Role Purpose
The Finance Associate IHB is a newly created key support role reporting to the IBH Lead. The role holder will mainly coordinate the management of inquiries from participating UN AFPs, monitor and support payment execution, perform payment investigation, manage intercompany account reconciliation. The Finance Associate IHB may also be responsible for supervising IHB Assistants. The incumbent will work in close collaboration with the IHB Lead, with the payment factory and bank reconciliation teams of the Bangkok Shared Service Centre (BSSC), and other teams of the Finance Group (FG) as needed.
Functions / Key Results Expected
- Management and oversight on partner/customer inquiries
- Ensure timely response and resolution to any inquiries from partners.
- Proactively inform partners on delays, rejections, or potentials to increase payment success rates.
- Maintain a solid working relationship between UNOPS and its partners.
- Ensure awareness of important issues through escalation to IHB Lead and other stakeholders.
- Assist in onboarding of new partners/customers.
- Inquiries and investigations on transactions
- Monitor the Treasury Management System (TMS) and other channels for failed or delayed payments.
- Perform and assist on investigations of (failed) payments through inquiries to banks, investigations on bank platforms, and other tools.
- Facilitate timely and effective resolution of failed payments, if needed through alternative channels.
- Assist in and oversee the management of incoming funding from partners, or collections from third parties.
- Work closely with the developers, IHB Lead, and other colleagues to resolve any technical issues related to payments as soon as possible.
- Processing and oversight on payments
- Ensure the timely execution of payments on behalf of participating partners through continuous monitoring and control.
- Where required, assist other units on the execution of manual or automated payment instructions to banks through the Treasury Management System (TMS), banking and payment portals, or other channels.
- Where required, act as approver in UNOPS systems (ERP and TMS), or on bank platforms.
- Escalation of issues to IHB Lead
- Reconciliation, balancing, and reporting on intercompany accounts
- Ensure timely and accurate reconciliation of intercompany flows to ensure up to date and correct balances of AFPs funds held at UNOPS.
- Assist in the execution of internal FX transactions to ensure intercompany account funding in local currency is sufficient.
- Assist in the recording of bank fees, service fees, and other flows against intercompany accounts.
- Assist in the preparation of statements and reports to partners.
- Assist the BSSC bank reconciliation team in relation to IHB flows where required.
- Knowledge management & innovation
- Provide support and motivation enabling the supervised team to deliver results, effectively managing their performance and providing learning and development opportunities as appropriate
- Provide oversight, ensuring compliance by team members with existing policies and best practices with support of the IHB lead.
- Organize, facilitate and/or deliver training and learning initiatives for personnel on Finance related topics.
- Contribute to Financial management knowledge networks and communities of practice by providing a collaborative synthesis of lessons learnt and dissemination of best practices in financial management.
- Collect feedback, ideas, and internal knowledge about processes and best practices and utilise them productively.
- Maintain the IHB Standard Operating Procedures (SOPs) as required to align with policies and best practices.
Education Requirements
Required
- Secondary school (or equivalent) with 6 years of relevant experience OR
- Bachelor's degree (or equivalent) in any discipline, with a preference for finance, business, accounting or related numerate field, with 2 years of relevant experience is required.
Desired
- A globally or nationally recognized professional certificate in finance, accounting, or treasury is desired.
Required
Experience Requirements
- Relevant experience is work in finance or related areas. This experience should include a minimum of 2 years working with banking, treasury, or with accounts payable
Desired
- Experience of working with a Treasury Management System (TMS), in particular the TMS Kyriba is desired.
- Experience with payment investigations is desired.
- Experience in the usage of ERP systems is desired.
