Company Highlights
Omnichat is the Business Partner and WhatsApp Business Solution Provider of META.
Founded in 2017, Omnichat specializes in centralizing customers conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance marketing optimization.
By leveraging marketing automation and AI, CRM integration and customer 360 persona mapping, Omnichat is committed to empowering brands to achieve digital transformation as well as delivering personalized shopping experience.
The company has built a solid reputation in serving 5,000+ local and international retail and e-commerce brands.
Role Overview
This is a founding sales leader for Omnichat's new market.
You will be the first on-the-ground hire, responsible for building the Thailand market from zero to initial traction, with close support from the SEA regional team.
This role is remote-based in the initial phase, requiring a high level of self-discipline, ownership, and comfort operating independently.
The role focuses on enterprise and mid-market SaaS sales, market validation, and establishing Omnichat's presence in Thailand through direct customer engagement.
Key Responsibilities
- Act as the first sales lead in Thailand, owning early-stage market development and customer acquisition.
- Build and manage a healthy pipeline of enterprise and mid-market opportunities, from prospecting to deal closure.
- Conduct in-depth research on Thai market dynamics, customer pain points, and competitive landscape to refine sales approaches.
- Schedule and deliver product demos and solution presentations to senior decision-makers.
- Drive early customer conversations, pilots, and reference accounts to validate productmarket fit.
- Collaborate closely with regional Sales, Marketing, and Business Development teams to localize go-to-market messaging and campaigns.
- Maintain clear documentation and reporting on pipeline progress, customer feedback, and market insights.
- Represent Omnichat at industry events, client meetings, and partner discussions when required.
Requirements
- 10+ years of experience in enterprise or mid-market B2B sales, preferably in SaaS or Marketing Technology.
- Proven experience working in ambiguous or early-stage environments (e.g. new market entry, new product line, or zero-to-one initiatives).
- Strong ability to work independently in a remote setup with minimal supervision.
- Comfortable being highly hands-on, including prospecting, pitching, follow-ups, and deal execution.
- Fluent in Thai and English; additional Chinese/Mandarin capability is a strong advantage
- Excellent communication and presentation skills.
- Strong self-organization, time management, and prioritization skills.
- Willingness to travel locally within SEA region as needed for client meetings and events.
What This Role Is and Is Not
This role is:
- A hands-on, individual contributor role with high ownership.
- A zero-to-one market build focused on sales traction and learning.
- Suitable for someone who enjoys autonomy, responsibility, and building from scratch.
This role is not:
- A fully structured sales team environment.
- A people management role in the initial phase.
- A position with an established local office or support team on day one.
Why Join Omnichat
- Opportunity to play a foundational role in expanding Omnichat into a new market.
- High level of autonomy and trust, with direct exposure to regional leadership.
- Competitive compensation with performance-based incentives.
- The chance to work with a fast-growing SaaS company expanding across Asia.
