About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Fraud Detection Officer at UOB (Thai) Public Company Limited is responsible for identifying, investigating, and preventing fraudulent activities across various banking products and services to safeguard the company's assets and maintain customer trust.
Job Responsibilities
- Analyze transaction data, customer accounts, and internal records to identify suspicious patterns and potential fraudulent activities.
- Conduct thorough investigations into reported fraud cases, gathering evidence, interviewing relevant parties, and preparing detailed reports.
- Utilize fraud detection tools, systems, and methodologies to proactively identify and mitigate emerging fraud risks.
- Collaborate with internal departments, including compliance, legal, and risk management, to ensure a comprehensive approach to fraud prevention and resolution.
- Communicate effectively with customers regarding suspected fraudulent activities, providing guidance and support while adhering to strict data privacy regulations.
- Stay updated on the latest fraud trends, regulations, and industry best practices to continuously enhance fraud detection and prevention strategies.
- Assist in the development and implementation of fraud awareness training programs for employees.
- Prepare and present reports on fraud statistics, trends, and mitigation efforts to management.
- Participate in special projects and initiatives aimed at improving fraud detection and prevention capabilities.
Job Qualifications
- Bachelor's degree in finance, Accounting, Business Administration, Criminal Justice, or a related field.
- Minimum of 2-3 years of experience in fraud detection, investigation, or risk management, preferably within the banking or financial services industry.
- Strong analytical skills with the ability to identify anomalies, trends, and potential fraud indicators from large datasets.
- Proficiency in using fraud detection software and tools.
- Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
- High level of integrity, ethical conduct, and discretion when handling sensitive information.
- Ability to work independently and as part of a team in a fast-paced environment.
- Well communication skill in Thai and English (spoken and written)
- Strong problem-solving skills and a meticulous attention to detail.
- Knowledge of relevant banking regulations and fraud prevention laws (e.g., AML, KYC) is a plus.
Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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