FREELANCER INTERNATIONAL MARKET DEVELOPMENT SUPERPROF

About the Company

Founded in August 2013, Superprof connects students and teachers for lessons in over 1,000 disciplines, including music, languages, sports, and academic subjects. More than 20 million users used our platform in 2025 across 65 countries, and what better place to expand to than Vietnam and Thailand. In 2025, more than 20 million users across 65 countries used our platform, and now we're excited to expand into Vietnam and Thailand.

What does working at Superprof entail

• The opportunity to grow and develop your marketing skills.
• A stimulating and supportive environment, with new challenges every day.
• Collaboration with passionate, curious, dynamic, innovative, and open-minded colleagues.
• Being part of an international team representing over 65 countries.
• The chance to work on projects that make a real impact on the company.

About the Role

We are looking for a driven and motivated individual to help launch Superprof in new markets. Working on a freelance basis, the mission spans the full spectrum of managing and developing the company on a global scale with an initial focus on Vietnam/Thailand from steering our SEO strategy and conducting competitive intelligence to leading mergers and acquisitions.

Responsibilities

• Operational Adaptation & Content Management

-Translate and adapt content from www.superprof.fr (or other reference markets) to the target market's language and cultural context (website, templates, platform messages, etc.).

-Configure market-specific operational settings (cities, subjects, educational levels, extracurricular categories, etc.) in coordination with the Product and SEO teams.

-Identify and suggest operational improvements to enhance scalability, simplify processes, or enable automation across markets.

• Strategic Development & Growth Support

-Contribute to defining market strategies and priorities (business model, acquisition channels, key milestones), based on performance indicators and local insights.

-Propose and support actions to improve visibility and reputation in the assigned markets (media relations, PR, trust-building initiatives, etc.).

-Participate in the design and execution of SEO strategies to increase Superprof's positioning in local search results.

-Participate in the design and execution of Acquisition strategies to increase Superprof's teacher database and revenue.

• Market Operations & Quality Assurance

-Provide support across markets to ensure a high level of user satisfaction (students and teachers), through email, chat, social media, or phone, in collaboration with the Customer Service team.

-Review and optimize tutor ad quality: provide feedback or guidance on photo, video, and textual content.

-Support the adaptation and implementation of platform improvements coming from other markets (especially France) into the assigned local versions.

• Customer Service & User Support

-Handle customer service for students and tutors in the markets where the person is proficient in the local language, through email, phone, or chat.

-Report bugs or recurring issues identified through customer interactions to the Product and Ops teams.

-Collaborate with the central Customer Service team to relay user feedback and contribute to FAQ or support tool updates.

-Escalate complex or technical issues when needed, ensuring proper follow-up and resolution.

Qualifications

• Excellent knowledge of Vietnam/Thailand and their cultures.
• Fluent in Vietnamese/Thai and English. Proficiency in French is a huge plus.
• You are familiar with the fundamentals of online advertising and SEO, such as impressions, CTRs, CPAs, etc.
• You are proactive, reactive, and quickly autonomous.
• You're looking for a dynamic work environment, with an open and friendly culture.
• You like working in a team.
• You want to be involved in special projects and participate in business development activities.
• You like taking on big challenges.
• You're curious, and you have a real desire to learn.
• You have excellent written and verbal communication skills.

Selection Process

If you are shortlisted for the recruitment process, it will include:

• A 15-minute telephone interview.
• An interview via video call.
• A possible third stage via video call if further clarification is required.

Pay range and compensation package

Monthly fees range from 1,200 to 2,000 per month.