FSOCW Operations Lead (SPX Express)

Fresher

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Early Applicant

Job Description

Job Description

Monitor and manage operation Outbound Sort, Outbound Dispatch team by using the daily performance report, history of excellence, and team development.
Works with internal and external functions to properly handle pushed-out parcels.
Control and improve Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction to achieve target
Able to report to management and stakeholders a summary of data, operational concerns, and improvement procedures.
Optimized manpower from the planning team to operate as our cycle time and hourly volume
Coaching and advising team member
MPW Optimization, Planning, Lost control, Leadership, Backlog chasing and SLA
Manage initiatives to improve performance and compliance in FSOCW

Requirements