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DHL Supply Chain

General Manager - 4PL Operations (LLP)

8-10 Years
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Job Description

Responsibilities

  • Lead DHL's Lead Logistics Partner (LLP/4PL) operations (transport control tower, planning, network coordination) to deliver endtoend supply chain visibility, operational excellence, and high service performance for assigned customers.
  • Accountable for the effective management of the LLP operation and is directly responsible for the daytoday oversight of some assigned key accounts, with a strong emphasis on growth and business development as the LLP portfolio is expected to expand significantly in the coming years.
  • Ensure strong customer relationships, robust financial performance, safety, compliance, and continuous improvement in alignment with DHL's strategies and standards.
  • Responsible for driving continuous improvement through innovation, digitalization, and systemdriven processes.

Qualifications

  • Minimum 8 years in supply chain, logistics operations, contract management, or 4PL/Lead Logistics Partner environments
  • Experience in global freight i.e. Sea freight, Airfreight, customs clearance processes as well as domestic transport
  • Demonstrated experience in customer-facing roles, operational management, and performance governance
  • Proven track record in continuous improvement, cost optimization, or project delivery
  • Proficiency in WMS, TMS, ERP systems, and logistics visibility platforms is desirable
  • Good skills in Excel, Power BI, and other analytics tools for performance monitoring and data analysis
  • Proven leadership capabilities with experience managing teams of various sizes
  • Good communication both in Thai and English

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About Company

Job ID: 144257979