General Manager - Commercial and Mix-use Building

Responsibilities

- Manage operational outcomes: Oversee the operational results of commercial properties, including revenue, EBITDA, occupancy rates, and renewal rates. Compare these metrics against established goals and objectives, implementing measures to enhance standards and rectify underperformance as necessary to meet business targets.

- Explore business expansion opportunities: Leverage relationships with tenants, partners, and stakeholders to identify and capitalize on opportunities for business growth.

- Collaborate with cross-functional teams: Work closely with the Business Development , Sales , and Marketing teams to maximize revenue through strategic selling efforts. Lead upselling initiatives and coordinate cross-functional lifestyle projects aimed at attracting key tenants.

- Drive customer satisfaction and sustainability: Enhance property success by prioritizing customer satisfaction, optimizing customer experiences to increase ROI. Lead sustainability initiatives from concept through execution.

- Modernize facilities: Oversee the modernization of property facilities, ensuring timely project delivery that aligns with revenue targets and successfully incorporates lifestyle concepts.

- Improve tenant satisfaction: Enhance tenant experience and property appeal by improving standards of cleanliness, maintenance, hospitality, and communication.

- Ensure operational efficiency: Drive organizational efficiency through optimal resource utilization and effective cost management.

Qualifications

- Bachelors or Masters degree in fields such as Business Administration, Real Estate, Building Management, or Hotel Management.

- At least 10 years of experience in office building.

- In-depth expertise in Operations Management, including responsibility for Profit and Loss.

- Solid understanding of sales, marketing, and customer relationship management principles.

- Effective communication skills in both Thai and English.

- Proficient in using Microsoft Office tools such as Word, Excel, and PowerPoint.