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General Manager
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Over see the whole restaurant operation daily.
Supervise the Restaurant Manager, Supervisor, Waiter / Waitress, Host / Hostess.
Set an example by reporting to duty punctually.
Maintains a high standard of personal appearance and hygiene at all times.
Lead the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Provide a professional and courteous service at all times and ensure that all employees follow the example.
Ensure that the place of work and surrounding area is kept clean and organised at all times.
Be knowledgeable of all services and products offered by the restaurant.
Be knowledgeable to operate the existing POS system.
Plan daily routine checklist and station division according to the work schedule.
Report incidents that require disciplinary actions immediately to the General Manager.
Coordinate the review of outlet's operation updates annually as requested by the General Manager.
Support activities and cooperation with the suppliers.
Carry out scheduled inventories of products and equipment.
Undertake reasonable tasks and secondary duties as appointed by the General Manager.
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.
Ensure that the opening and closing procedures established for the outlet are followed.
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance
Job ID: 151565665
Skills:
health & Hygiene standards, Equipment and Inventory Management, Operational Monitoring, Closing Procedures, Restaurant Management, organising work schedules, General Administration, Continuous Quality Improvement, Clean Work Environment, supplier liaison, Disciplinary Actions, Punctual, Handle Guest Complaints, Restaurant Operation, Supervising Restaurant, Providing Great Service
Skills:
Interpersonal Leadership, Complaint Management, Support quality team, Positivity, Senior Management Review, After-sales Service, Achieving Sales Targets, Service Brand, Resourceful, Well Organised, Negotiation Analysis, Service Quality, General Group Administration, scientific discipline, Strong Business Acumen, Management of a Development Team
Skills:
POS Systems, Marketing campaigns, Restaurant operations, Inventory Management, Knowledge of Singapore food safety regulations, Operational KPIs, Financial management, Restaurant management software, Customer service
Skills:
financial performance, Team Leadership, floor management, knowledge of wines, Restaurant Management, Guest Relations
Skills:
Operational Management, Restaurant Operations, Menu Development, Strategic Planning, Mandarin Language Skills
