Global Digital Intern

Job Description

nternship Opportunity - Minor Hotels App Team

Duration:6 months

About the Role

Join our Global App team and play a key role in shaping the digital guest experience for Minor Hotels. This internship offers hands-on experience supporting the operations, testing, and performance of our unified guest app used across 560+ properties worldwide. You'll work closely with teams across Product, QA, and Hotel Operations to help onboard new properties, ensure content accuracy, and drive adoption.

Key Responsibilities

• App QA Testing: Assist with version testing, bug logging, and regression testing during release cycles.
• Content Review: Audit property content (e.g., images, menus, descriptions) in the app and coordinate with hotels for updates.
• Property Onboarding: Support checklists, documentation, and coordination for new hotel onboarding to the Minor Hotels App.
• Performance Tracking: Help monitor metrics such as app pairings, in-stay feature usage, and guest feedback per property.
• Support Materials: Assist in preparing onboarding packs and internal documentation for hotel teams.

Qualifications

• University student or recent graduate inHospitality, Business, Digital Media, or IT.
• Organized, detail-oriented, and a fast learner.
• Comfortable using digital tools (e.g., Google Sheets, Notion, testing tools).
• Interest inapp technology, hospitality tech, or digital operations.

Additional Information

What You'll Gain

• Exposure toreal-world app product cyclesin the hospitality industry.
• Hands-on experience with QA, onboarding processes, and property engagement.
• A chance to see how global hotel groups launch and scale digital platforms.