Ground Tour Operator – Thailand

We Are Hiring: Tour Operator – Thailand Market (Operations Role)

VNBIKETOUR is expanding its global footprint, and we're now entering the Thailand market. We are looking for a skilled, responsible, and detail-oriented Tour Operator to manage on-ground operations and ensure seamless travel experiences for our clients.

If you have strong destination knowledge, vendor coordination skills, and can handle end-to-end tour operations — this role is for you.

Company Description

VNBIKETOUR is a Vietnam-based DMC travel company with a strong presence in Vietnam, specializing in B2B partnerships with travel agencies, tour operators, and tourism businesses across Vietnam. After successfully operating in Vietnam, we are now expanding into Thailand to build a strong DMC network and deliver high-quality travel experiences.

Role Description

The Tour Operator – Thailand Market will be responsible for handling complete ground operations for Thailand tours. This includes coordinating with local vendors, managing bookings, handling itineraries, and ensuring smooth execution of travel services.

You will work closely with our team and Thailand partners to deliver seamless travel experiences for our clients.

Key Responsibilities

• Handle end-to-end Thailand tour operations (B2B & B2C)

• Coordinate with hotels, transport providers, and local vendors

• Manage bookings, confirmations, and travel itineraries

• Ensure smooth airport transfers, sightseeing, and tour execution

• Handle on-ground issues, client queries, and emergency situations

• Maintain strong relationships with Thailand-based suppliers

• Optimize costings and ensure profitable operations

Qualifications

• 1–4 years of experience in Tour Operations / DMC (Thailand preferred)

• Strong knowledge of Thailand destinations (Bangkok, Pattaya, Phuket, Krabi, etc.)

• Experience in handling international tour operations

• Good communication skills (English required)

• Ability to handle pressure and manage multiple bookings

• Existing vendor network in Thailand is a strong advantage

Salary

• Competitive (based on experience) + Performance Incentives