About Kyberlife
Kyberlife is Southeast Asia's AI-powered healthcare procurement platform and research marketplace, connecting hospitals, clinical institutions, diagnostic laboratories, and life sciences organizations with suppliers and principals through a single intelligent procurement layer. Having established a strong foundation in Singapore, Kyberlife is now executing a deliberate expansion into Thailand and is looking for a senior commercial leader to own that build.
About the Role
As Head of Business Development, you will be responsible for establishing Kyberlife's commercial presence in the Thai market. You will lead customer acquisition across hospital networks, private health groups, diagnostic labs, and life sciences institutions, while simultaneously working to onboard Thai-market principals and navigate the local regulatory and procurement landscape.
This is not a role for someone who needs infrastructure to be built before they can operate. You will have significant impact in building it, with full support from regional leadership.
What You'll Do
Market Entry & Commercial Strategy
- Develop and execute Kyberlife's Thailand go-to-market strategy across target customer segments — hospital systems, private health groups, diagnostic laboratories, life sciences research institutions, and government procurement bodies
- Identify the highest-priority beachhead accounts and build a structured acquisition plan with clear milestones and resource requirements
- Provide regional leadership with grounded market intelligence — competitive dynamics, procurement behaviours, pricing norms, and regulatory landscape — to inform platform and commercial strategy
- Represent Kyberlife at Thai healthcare and life sciences industry events, association forums, and government engagements to build brand presence and credibility
- Familiarity of Thai FDA registration requirements, import licensing, and product approval processes relevant to Kyberlife's key categories — Pharmaceuticals, medical devices, IVDs, lab reagents, and hospital consumables
- Understand and navigate the Public or Private tender processes, identifying where Kyberlife can participate directly or through agency/passthrough structures
Customer Acquisition & Account Development
- Lead enterprise sales cycles, from initial engagement through procurement navigation, commercial negotiation, and contract execution
- Navigate the complex procurement structures of healthcare and R&D organizations, including government hospital networks, private hospital groups
- Build relationships with procurement committees, supply chain heads, clinical department leaders, and C-suite stakeholders simultaneously
- Develop a pipeline of customer accounts that generates sufficient mandate volume to create demand-pull for principal onboarding
Principal & Supplier Development
- Work closely with the Senior Principal Account Manager to identify and onboard local market principals — including local pharmaceutical manufacturers, medical device distributors, and reagent suppliers
- Leverage customer relationships to generate demand-pull for new principal onboarding, feeding supplier gap signals back into the commercial pipeline
- Engage local healthcare and life sciences distributors to position Kyberlife as procurement infrastructure and establish co-sell or enablement arrangements
Team Building & Sales Operations
- Recruit, onboard, and lead Kyberlife's Thailand Commercial team
- Establish local reporting cadences, and CRM hygiene standards that give regional leadership clear visibility into pipeline and performance
- Act as the senior point of escalation for all local commercial and partner matters
- Work closely with Singapore HQ on cross-border workflows, customer onboarding processes, and platform localisation requirements for the Thai market
Platform & Product Feedback
- Serve as the primary in-country voice on product gaps, localisation needs, and feature requirements that affect Kyberlife's competitiveness in Thailand
- Collaborate with product and operations teams on Thai-market catalogue development, ERP integration requirements, and punchout workflow readiness for key accounts
What We're Looking For
- 6+ years of commercial experience in Thailand-based or Thailand-focused roles
- Strong background in healthcare, life sciences, medical devices, diagnostics, or healthcare procurement — either on the supplier, distributor, or platform side
- Demonstrated track record of building commercial pipelines and closing enterprise accounts with Thai hospital networks, health systems, or government healthcare bodies
- Deep understanding of Thai healthcare procurement
- Existing senior relationships across Thai healthcare institutions, distributors, and/or principals is a strong advantage
- Familiarity with Thai FDA regulatory frameworks and product registration requirements for medical devices, IVDs, and pharmaceutical products is a strong advantage
- Prior experience in a market entry, country launch, or greenfield commercial role — comfortable building structure and process from scratch
- Strong people leadership — able to recruit, develop, and retain a small but high-performing in-country team
- Native or near-native Thai proficiency required; strong business English essential
- Entrepreneurial mindset with the discipline to execute — this role requires both strategic thinking and a willingness to be hands-on in the early stages
