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PTG ENERGY

Head of Business Strategy & Customer Insights (PT Station)

8-12 Years
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Job Description

Job Summary

Define strategies for strategic data management and lead the team in developing, analyzing, and leveraging data to maximize business value. Focus on data-driven insights to enhance business efficiency, elevate customer experience, and create a competitive advantage for the organization.

Key Qualifications & Skills

  • Proven experience in project management, capable of executing projects efficiently to achieve objectives.
  • Expertise in using Power BI to analyze business data, including campaign performance, promotions, and profit & loss (P&L).
  • Strong skills in data-driven insights, trend forecasting, and structured analytical reasoning.
  • Ability to manage and analyze marketing budgets to support business decision-making and growth.
  • Skilled in analyzing customer data, consumer behavior, market trends, and competitor information to identify business opportunities and create competitive advantage.
  • Highly proactive, ownership-driven, and able to work effectively under challenging conditions.
  • Experienced in team leadership and development, driving team performance to meet KPIs and objectives.

Key Responsibilities

  • Analyze and integrate data from multiple sources, such as customer data, marketing data, and competitor information, to support strategic business decisions for project initiation and development.
  • Assess project feasibility and success potential, proposing adjustments to project scope or approach aligned with data insights and business goals.
  • Use data-driven insights to forecast project outcomes and provide strategic recommendations to executives and stakeholders.
  • Monitor, measure, and evaluate project success, summarizing findings and recommendations for continuous improvement.
  • Lead and drive key projects such as Service Champion initiatives to enhance employee service quality and create superior customer experiences.

Qualifications

  • Bachelor's degree in Data Science, Statistics, Computer Engineering, Information Technology, Data Management, or a related field.
  • 812 years of experience in Data Analytics, Business Intelligence, or Data Strategy.
  • 35 years of experience managing data teams or strategic data projects.
  • Experience in retail, F&B, oil & gas, or related industries (mandatory).
  • Strong multitasking, leadership, and team management skills.
  • Strategic and systematic thinking, with the ability to align operations with business strategy.
  • Age between 3238 years; gender not specified (mandatory).
  • Proficiency in Power BI and other data analysis tools (mandatory).
  • Ability to leverage data analytics tools to process, analyze, and summarize insights to support business decision-making.
  • Strong understanding of data management, reporting, and presentation suitable for executives and stakeholders.
  • Eligible to work in Thailand and willing to travel domestically as required.

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About Company

Job ID: 136411655