About TrueMoney
TrueMoney is a leading international fintech brand providing innovative payment and financial services across seven countries in Southeast Asia. With its user-friendly digital platform, extensive agent network, and comprehensive offline and online services, TrueMoney empowers millions of users to make easy, secure payments and enjoy a more convenient financial lifestyle.
Since its establishment, TrueMoney has grown to become the most popular digital financial application in the region, playing a central role in expanding access to financial services and improving quality of life for individuals and MSME communities.
TrueMoney is part of Ascend Money, a regional digital financial services company founded in 2013, which reached a major milestone by becoming Thailand's first fintech unicorn in 2021.
Responsibilities
- Establish and implement a Risk Governance Framework across six countries, ensuring compliance with local laws and regulations.
- Develop and maintain Enterprise Risk and Fraud Management policies, standards, and processes, promoting best practices across all countries.
- Assess and report all risks to senior managementincluding operational risk, fraud risk, compliance risk, IT risk, financial risk, and reputational risks.
- Design and implement a Risk and Fraud Management model and roadmap, including R&CSA universe, risk management, and fraud management systems across countries.
- Analyze internal and external fraud prevention/detection tools, providing professional recommendations and solutions to mitigate risks effectively.
- Define and refine the regulatory compliance program roadmap, achieving alignment with stakeholders to minimize risks and non-compliance activity.
- Build and lead a high-performing Risk and Fraud Management team to enhance risk and anti-fraud effectiveness.
- Drive responsible business practices by supporting and executing Risk and Fraud Management policies, minimum standards, and procedures for risk identification, assessment, monitoring, and control, leveraging operational risk tools such as R&CSA, Incident Management, Action Tracking, Key Risk Indicators, PSAP Risk Assessment, Key Control Testing, Cloud Risk Assessment, and others.
- Implement a Governance, Risk, and Compliance (GRC) system to centralize data and provide a single source of truth for the organization and subsidiaries.
- Foster a strong risk-aware culture throughout the organization.
- Establish and implement a Risk Governance Framework, and conduct Risk Management Committees across all countries to ensure alignment with local laws and regulations.
Qualification
- 10+ years of progressive experience in Risk Management, Fraud Prevention, or Financial Crime Compliance, with at least 5 years in a senior leadership role managing international operations.
- Bachelor's degree required; Master's degree or certifications like CFE, CRMA, or CISSP are highly preferred.
- Proven track record of successfully implementing and managing risk/fraud programs across multiple international jurisdictions.
- Expert knowledge of developing and implementing Enterprise Risk Management (ERM) frameworks, R&CSA, and the use of operational risk tools.
- Deep understanding of international financial crime regulations (AML/CTF) and compliance in diverse local contexts.
- Strong practical experience with Fraud and Risk Technology systems (GRC, transaction monitoring, predictive models) and a solid grasp of IT/Cyber Risk.
- Exceptional skills in complex risk analysis, root cause analysis, and evaluating the effectiveness of control tools.
- Proven ability to define a clear strategic roadmap and gain consensus from senior global stakeholders.
- Demonstrated experience in building, mentoring, and leading a high-performing, culturally diverse international team.
- Excellent written and verbal communication skills in English are mandatory, along with the ability to drive a strong risk culture across the organization.
