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Adecco

Head of People Operations (young generation)

3-5 Years
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Job Description

Company Overview:

Our client is a manufacturer and distributor of chemical products that has manufacturing in Samut Sakhon. A potential candidate must be able to drive and have a car.

Key Responsibilities

1. HR Operations Excellence & Service Delivery

  • Lead the People Operations team covering HR services, employee lifecycle processes, HR administration, and employee support.
  • Ensure efficient, accurate, and timely delivery of HR processes, including onboarding, offboarding, contracts, and employee documentation.
  • Implement service-level standards to enhance the employee experience and HR responsiveness.

2. Recruitment & Workforce Planning

  • Lead the Talent Acquisition function to ensure UBIS attracts and hires the right talent across manufacturing, technical, corporate, and leadership roles.
  • Partner with department heads to define manpower plans, job requirements, and success criteria.
  • Oversee sourcing strategies, competency-based interviews, assessments, and selection processes.
  • Strengthen employer branding through campaigns, social media, job fairs, technical school/university partnerships.
  • Monitor TA metrics (time-to-fill, cost-per-hire, quality-of-hire, candidate experience).
  • Build talent pipelines and recruitment channels for critical and technical positions.

3. Compensation, Benefits & HR Compliance

  • Oversee monthly C&B governance (accuracy, audits, internal controls) in collaboration with Finance shared services.
  • Govern compensation, benefits, incentive programs, and HR policies to ensure fairness and competitiveness.
  • Ensure compliance with labor law, regulatory requirements, ISO standards, and internal policies.

4. HRIS & Digital Transformation

  • Lead implementation and optimization of HRIS/on-cloud HR systems, ensuring data accuracy, role-based access, and reporting reliability.
  • Improve digital employee services (self-service, workflows, forms, approval matrix, automated reporting).
  • Use HR analytics to provide insights on workforce trends, turnover, productivity, and cost.

5. Employee Relations & Workplace Governance

  • Serve as a key partner in employee relations, grievance handling, and disciplinary procedures.
  • Strengthen HR governance, employment contracts, DOA alignment, and policy standardization.
  • Support labor law compliance, engagement with government offices, and audit readiness.

6. People Operations Strategy & Continuous Improvement

  • Develop a People Operations roadmap emphasizing operational excellence, digitalization, and service improvements.
  • Lead process redesign initiatives to reduce redundancy, minimize errors, and improve employee experience.
  • Partner with Talent Management and TA teams to ensure smooth collaboration across the full employee lifecycle.

7. Data, Reporting & Risk Control

  • Oversee HR data management, audit trails, backup/recovery logs, and data privacy compliance.
  • Provide accurate HR reports, dashboards, and insights to executives and stakeholders.
  • Ensure key HR processes are compliant with internal audit, external audit, and ISO requirements.

Requirements:

  • Bachelor's or Master's degree in HR, Business Administration, or related fields.
  • Minimum 3-5 years of experience in HR operations, shared services, C&B, HRIS, or People Operations; with 3+ years in managerial or supervisory roles.
  • Strong knowledge of Thai labor law, HR compliance, and operational standards in manufacturing or industrial environments.
  • Proven experience in HR digital transformation and HRIS implementation (on-cloud preferred).
  • Strong analytical, process-oriented, and problem-solving skills.
  • Excellent leadership, stakeholder management, and communication abilities.
  • High integrity, attention to detail, and commitment to operational excellence.

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About Company

Job ID: 138554401