Head of S&OP

Position: Head of S&OP

Level: Senior Department Manager

Location: Samut Sakhon

Key Responsibilities

1. S&OP Process Leadership

• Own S&OP cycle: Demand Review, Supply Review, Consensus, Executive S&OP.
• Ensure decisions are made on forecast accuracy, supply gaps, cost impact, and customer prioritization.
• Build a solid mid-long term alignment outlook (318 months).
• Lead cross-functional alignment on the one agreed operating plan.

2. Connect with Demand Planner on:

• Leading demand forecasting process across Export, Domestic of all 3F and F4 (RTE) categories.
• Leverage our developed Demand planner Tracker Tools (which combines sales plan, progress, market intelligence, customer insights, and promotions.
• Hold commercial teams accountable for forecast accuracy and define gaps

3. Supply Planning with Shrimp Procurement Alignment

• Work with Procurement to ensure farm supply, size distribution, and volume forecasts align with commercial needs.
• Work with Planning Team to translate demand into production plans by SKU, plant, PD lines, and certification requirement.
• Evaluate risks or Gap : supply shortages, certification constraints, labor availability.
• Coordinate Data with Procurement team on TFM feedmill / farm sourcing for forward-looking (36 months) pond for harvest projections.

4. Connect with Production Team to:

• Create production plans balancing productivity, yield, cost, labor.
• Optimize line loading for all plants or how re-allocation should be made( 3 frozen plants + 1 RTE).
• Recommend make-or-buy decisions - Volume-wise, OT policies, or shift adjustments to achieve cost targets (Align with finance on cost)
• Support continuous improvement and automation initiatives (labor reduction roadmap).

5. Inventory

• Define and maintain healthy inventory levels: optimal level to produce to stock during low/high season, slow-moving stock reduction.
• Breakdown medium-term inventory that will turn into aging ahead of time and guide PIC
• Align with PD team to analyze upcoming blind sizes that will occurs from production 3 months ahead of time - to reduce chance of adding those into inventory

6. Connect with Finance Team to:

• Align volume and mix forecasts with Finance for budgeting, profit forecasting, and scenario planning.
• Understand margin impact of product mix, yield variation, and conversion cost differences between production lines and plants
• Align on optimal production volumes need for each period vs. cost impact.

7. Data, Systems and S&OP Process

• Strengthen S&OP Process, master data and planning parameters.
• Develop dashboards for S&OP KPIs: forecast accuracy, Procurement to pd plan, capacity utilization, slow-moving inventory.
• Build governance and discipline to ensure continuous improvement of the S&OP process.

8. Leadership and Stakeholder Management

• Lead a multi-functional planning team (Demand, Supply, MPS, Procurement).
• Serve as the neutral integrator between Sales, Operations, Procurement, and Finance.
• Drive a sense of urgency, transparency, and fact-based decision-making throughout the organization.

Qualifications

• Bachelor's degree in supply chain management, Operations, Business Administration, or related field (master's degree preferred).
• Minimum 10+ years of experience in supply chain planning, S&OP, or operations management, with at least 5 years in a leadership role.
• Proven track record in demand and supply planning, production scheduling, and inventory management in a manufacturing or FMCG environment.
• Experience in cross-functional leadership and stakeholder management.
• Strong knowledge of S&OP processes, demand forecasting, and supply planning.
• Proficiency in planning tools, ERP systems, and data analytics
• Advanced skills in Excel and dashboard development for KPI tracking.
• Understanding financial planning and cost analysis.
• Strategic thinking with ability to manage mid- to long-term planning (318 months).
• Excellent analytical and problem-solving skills to evaluate risks and develop contingency plans.
• Strong communication and influencing skills to align diverse teams.
• Ability to drive continuous improvement and automation initiatives.
• Ability to lead and develop a multi-functional planning team.
• High sense of urgency, transparency, and fact-based decision-making.
• Skilled in managing complex stakeholder relationships across Sales, Operations, Procurement, and Finance.