Position Summary
General Manager of Sales is responsible for developing and implementing strategic sales plans to drive revenue growth, enhance market presence, and achieve organizational objectives. This role oversees all aspects of the sales function both wholesale and retail, fleet and diplomat sales business, including team leadership, customer relationship management, and coordination with marketing and operations teams to ensure consistent performance in a highly competitive market.
Job description
Strategic Planning:
- Develop and execute comprehensive sales strategies aligned with organizational goals.
- Identify new market opportunities, trends, and customer needs to stay ahead of competitors.
- Forecast sales targets and develop plans to achieve or exceed them.
- Identify sales promotion campaign according to competitive environment and market situation to ensure sales target achievement
Logistics and Inventory Control
- Supervise inbound logistics of new cars from various sources to ensure the smooth operation
- Ensure smooth outbound logistics in order to supply vehicles to dealers on time
- Control inventory level in order to achieve the operational targets set
Direct Sales
- Direct and control HMT direct sales operation to ensure direct sales target achievement
- Provide support for sales skills enhancement both product knowledges and soft skills
- Ensure direct sales operation alignment with dealer operation standard
Fleet and Diplomat Sales
- Direct and control fleet and diplomat sales operation
- Provide guidance to fleet sales manager for successful fleet operation i.e. fleet sales scheme, events, and fleet customers relationship program
Team Leadership and Development:
- Lead, mentor, and manage a team of sales managers and representatives.
- Establish clear performance goals and regularly review team achievements.
- Provide training and development programs to enhance team skills and performance.
Customer Relationship Management:
- Build and maintain strong relationships with key customers, dealers, and partners i.e. insurance companies, financial institutions, and other business partners.
- Ensure customer satisfaction by addressing concerns and delivering exceptional service.
- Actively participate in high-value negotiations and close significant deals.
Operational Excellence:
- Collaborate with marketing, product development, and operations teams to align sales efforts.
- Monitor sales processes to ensure efficiency and effectiveness.
- Analyze sales data, generate reports, and provide actionable insights for continuous improvement.
Compliance and Reporting:
- Ensure adherence to company policies, industry regulations, and legal requirements.
- Prepare and present regular sales performance reports to senior management.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
- Minimum of 8-10 years of progressive sales experience, with at least 3-5 years in a leadership role within the automobile or related industry.
- Proven ability to develop and execute successful sales strategies.
- Strong leadership, team management, and interpersonal skills.
- Excellent analytical, decision-making, and problem-solving abilities.
- Proficiency in CRM tools and sales performance software.
- Exceptional communication and negotiation skills.
- Proficiency in English Both Speaking and writing skills.
