Job Description
As we embark on an exciting new chapter, re‑energising our assets and enhancing the Peninsula experience in Bangkok, we are seeking an exceptional Hotel Manager to help shape the future of this iconic destination. As a company‑owned asset, this hotel represents a long‑term strategic priority for the Group, offering strong ownership support, tenured colleagues and sustained investment.
This is a rare opportunity to partner closely with the Managing Director to drive considered elevation and set new benchmarks. Seeking energy, clarity, and purpose, we are looking for a leader with presence and passion while guiding the team through an exciting period of evolution and growth.
Key Responsibilities
- Partner with the Managing Director to shape and execute the strategic vision for The Peninsula Bangkok, ensuring operational excellence across all areas of the hotel
- Deputise for the Managing Director as required, providing clear leadership of the hotel during the Managing Director's absence, ensuring continuity of operations, decision making, and performance
- Foster alignment, accountability, and a shared sense of purpose while driving a culture of intuitive, personalised service through visible, hands-on leadership and meaningful engagement with colleagues and guests.
- Empower transformation by identifying opportunities to enhance service delivery, optimise operations, and embed innovation across the hotel
- Deliver strong commercial performance through cost management, revenue optimisation, and effective resource planning
- Maintain an active presence within the hotel, cultivating lasting guest relationships and ensuring every interaction reflects Peninsula's standards
- Lead the strategy and governance of partnerships, sponsorships, Peninsula-led events, and merchandise, ensuring each strengthens long-term brand equity and relevance
- Uphold the highest levels of safety, compliance, and integrity, safeguarding our people, guests, and the reputation of the brand
Requirements
- A seasoned leader with substantial experience in prestigious luxury hotel operations, having served as a Hotel Manager, Director of Operations or General Manager in a smaller operation
- Prior hospitality experience in Thailand or Southeast Asia is highly preferred
- Strong commercial acumen, with the ability to optimise revenue, manage costs, and deploy resources effectively to maximise overall business performance
- An engaging and authentic communicator with a hands-on, approachable leadership style
- A considered and culturally attuned mindset, and the confidence and resilience to lead through change and transformation
- Fluent in English; Thai language skills would be a distinct advantage
We are delighted to receive your resume for further consideration.
