Hotel Sales Manager - The Langham, Custom House, Bangkok

Company Description

Langham Hospitality Group (LHG), a subsidiary of Great Eagle Holdings Limited, is a global hospitality leader with a portfolio of over 40 hotels and residences under distinctive brands such as The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. With properties across Asia, Europe, North America, Australasia, and the Middle East, LHG embodies a tradition of gracious hospitality inspired by its flagship, The Langham, London, the first Grand Hotel in Europe. For more than 150 years, LHG has focused on creating memorable experiences through innovative design, excellent service, and an engaging culture. With over 20 hotels in key cities across four continents, LHG is committed to fostering a respectful and inspiring work environment while pursuing excellence in the hospitality industry.

Role Description

This is a full-time, on-site role for a Hotel Sales Manager located in Bangkok. This position reports directly to the Director of Sales. The Hotel Sales Manager will be responsible for driving sales efforts to achieve revenue targets by retaining existing clients and identifying new opportunities. Daily tasks include developing sales strategies, building strong relationships with clients, conducting market research, collaborating with the marketing team on promotional initiatives, leading sales presentations, and participating in industry events or trade shows. Additionally, the manager will work closely with the operations and customer service teams to ensure smooth guest experiences and customer satisfaction.

Qualifications

• Strong Communication and Customer Service skills to establish and manage client relationships effectively.
• Proven experience in Sales and Sales Management, with the ability to meet or exceed revenue targets.
• Understanding of Marketing principles and experience in supporting promotional campaigns.
• Ability to work collaboratively across departments and with diverse teams.
• Excellent organizational and time-management skills.
• Proficiency in using customer management or CRM systems is preferred.
• Relevant experience in the hospitality or travel industry is highly desirable.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.