About the Role
This is a hybrid role combining the on-the-ground ownership of Site HR with a scoped subset of business-partnering responsibilities for the Singapore site. The Site HR & BP is the face of HR in Singapore — owning the end-to-end employee experience — while also serving as the first-line business partner for select teams, handling day-to-day people matters directly rather than routing them elsewhere.
This role suits someone equally comfortable running a site engagement calendar and sitting with a manager to work through a difficult employee relations conversation.
Key Responsibilities
Employee Experience & Engagement
- Own and execute the Singapore site engagement calendar, including cultural celebrations and wellness programmes
- Design and deliver end-to-end site events — from concept and curation to vendor management and on-the-ground execution
- Act as the primary point of contact for employee experience queries at the site level
Business Partnering (Scoped)
- Serve as the first point of contact for employee relations matters for assigned teams, escalating complex or high-risk cases to the Head of HR
- Support hiring managers on workforce planning and hiring needs for assigned teams, partnering with Talent Acquisition
- Coordinate the performance management cycle locally — goal-setting reminders, review completion, calibration logistics — for assigned teams
- Provide day-to-day people advisory support to managers — scoped to team-level matters rather than full strategic business partnering
Employee Lifecycle Operations
- Manage 30/60/90-day onboarding touchpoints and 30/90/120-day offboarding processes for Singapore-based employees
- Coordinate with relevant teams to ensure smooth transitions and consistent employee experience throughout the lifecycle
- Maintain accurate local HR records and liaise with HRSSC on transactional HR matters
Localized HR Support
- Implement localized organisational culture (OC) and talent development (TD) initiatives tailored to the Singapore workforce
- Partner with HR COEs and the HRBP team to land global programmes locally, contextualised for Singapore
- Provide front-line HR support and advice on local policies, practices, and employee relations matters
Workplace & Site Management
- Serve as the liaison between employees, facilities, and leadership to maintain a positive and productive workplace
- Monitor site-specific employee sentiment and proactively address concerns before they escalate
- Support diversity, inclusion, and wellbeing initiatives locally
Compliance & Local Nuances
- Maintain awareness of Singapore labour regulations, MOM requirements, work pass considerations, and MAS expectations relevant to a regulated bank
- Ensure site-level HR activities adhere to local compliance standards and company policy
What Success Looks Like
- Employees feel connected to local and global culture through regular, meaningful engagement
- Site events run on time, within budget, with minimal senior intervention
- Assigned teams see this role as their first port of call for both site matters and everyday people decisions
- Onboarding, offboarding, and performance cycle logistics run smoothly with high satisfaction
- Escalations to the Head of HR are timely, well-scoped, and rare relative to the volume handled directly
Requirements
- 6–8 years of HR experience, including some exposure to employee relations or generalist/HRBP-style work — not only site or engagement delivery
- Strong project management and event execution skills — able to take an idea and deliver it end-to-end
- Sound judgement handling day-to-day employee relations matters; knows when to resolve directly and when to escalate
- Excellent interpersonal skills; able to build trust quickly with employees and managers at all levels
- Resilient and emotionally mature — able to handle employee concerns objectively without internalising negativity
- Experience working in a matrixed, fast-paced, or financial services environment is an advantage
- Familiarity with Singapore employment law and MOM regulations; awareness of MAS-related HR considerations is a plus
- Bachelor's degree in Human Resources, Business, or equivalent
