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Rhenus Logistics

HR IT Service Desk Officer

1-3 Years
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Job Description

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.

YOUR PROFILE

  • System Support: Administer daily operations in Workday, including process handling, system access management, and system updates.
  • Issue Resolution: Provide frontline support for system issues, resolving problems, investigating unexpected results, and addressing process flaws in collaboration with international HR colleagues.
  • Data Integrity and Documentation: Conduct regular checks to ensure data accuracy, assist with data uploads into Workday, and maintain documentation such as business process workflows and user guides.
  • Data Analysis and Reporting: Generate reports and perform data analysis tasks within Workday to support decision-making and process improvement initiatives.
  • Collaboration and Training: Work with cross-functional teams to implement system upgrades and support the development of user procedures, training materials and knowledge databases for employees.

YOUR RESPONSIBILITIES

  • Customer-focused with strong problem-solving skills
  • Eager to learn and adapt to new technologies and processes
  • Team player, who enjoys working in an international team and environment
  • Strong English communication skills, equivalent to TOEIC score of 785 or above
  • Proficiency in Excel, including basic formulas and pivot tables
  • A bachelor's degree in Business, HR, IT, English, or a related field
  • 1-2 years of experience in HR, Service Desk, Shared Services, or a similar role preferred
  • Experience with HR systems (e.g., Workday, SAP HR, SuccessFactors) preferred
  • Fresh graduates are also welcome to apply.

What You can expect

  • Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
  • Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
  • Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
  • Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
  • Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
  • Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

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About Company

Job ID: 151352533