HR & Office Admin Manager

JOB SUMMARY:

The HR & Office Admin Manager will support the Finance Director and Regional HR Lead in managing all HR and office operations for Impact Live Nation in Thailand. You will oversee end-to-end HR functions, including recruitment, onboarding and offboarding, payroll oversight, employee relations, compliance, and government reporting, while also managing office administration and ensuring a safe, efficient, and engaging workplace.

With strong organizational and interpersonal skills, you will partner with line managers, external vendors, and internal teams to deliver seamless HR and office services. This role requires someone with hands-on HR experience who can operate independently in a fast-paced venue environment and is passionate about supporting employees and enhancing the overall workplace experience.

KEY RESPONSIBILITIES:

HR FUNCTION [70%]

HR Operations: Manage HR operations for Impact Live Nation, ensuring full compliance with Thai labor laws and venue requirements.

HR Compliance Support: Support adherence to company policies, procedures, and Thai labor regulations, and assist with risk-related matters as needed.

Recruitment: Partner with line managers on recruitment for permanent, part-time, contractor, casual, and short-term staff, including posting job openings, scheduling interviews, conducting initial screenings, coordinating background and reference checks, and liaising with external recruitment agencies or vendors as needed.

Onboarding & Offboarding: Manage the employee lifecycle by overseeing onboarding for new hires, including orientation, IT/equipment setup, workspace allocation, and introduction to company policies, as well as offboarding for departing employees, including exit interviews, return of company property, final settlements coordination with Finance, and ensuring proper documentation is completed.

Employment Contracts & Documentation: Prepare and maintain up-to-date, legally compliant employment contracts and HR documentation for new hires, terminations, and contract changes.

Payroll Oversight & Compliance: Review and verify salaries, overtime, and statutory deductions, ensuring payslips/work certificates are accurate and issued on time in coordination with Finance.

Statutory Compliance: Support Finance in Social Security and Provident Fund compliance by providing accurate employee data and assisting with timely submissions, enrollments, changes, and contributions.

Employee Records & Data Management: Maintain accurate employee records (digital and physical) in HR systems (e.g., Workday) and files, ensuring data integrity and compliance.

Leave & Benefits Administration: Track and record employee leave and absences, ensuring compliance with Thai labor regulations, and assist in administering employee benefits programs.

Employee Relations & Engagement: Assist managers with employee relations matters, address inquiries, escalate issues as needed, and organize employee engagement activities.

Government Reporting & Compliance: Prepare and submit all required documentation to relevant Thai authorities, including new hires, terminations, employee changes, and foreign worker reporting, ensuring compliance with labor, social security, and training regulations.

Visa & Work Permit Management: Ensure timely applications, renewals, and compliance with Thai immigration and labor regulations for foreign employees.

Management Support: Support ad hoc HR and administrative tasks as requested by the Finance Director, Regional HR Lead, or senior management, and collaborate on HR projects and initiatives aligned with the Asia regional strategy.

OFFICE ADMINISTRATION FUNCTION [30%]

Workspace & Office Operations: Plan and allocate workspaces for employees and contractors, ensuring IT equipment, furniture, and other resources are set up efficiently, including support for new hires and internal moves. Manage office supplies, kitchen stock, stationery, and other operational needs within budget, proactively monitoring and replenishing items to maintain smooth office operations.

Meeting Rooms & Event Support: Ensure meeting rooms are clean, properly furnished, and IT-equipped, coordinating room bookings and providing support for internal meetings or small venue events as needed.

Operational Logistics & Safety: Coordinate cleaning schedules, car parking rosters, and other day-to-day logistics while maintaining a safe, comfortable, inclusive, and engaging workplace environment.

Security & Access Management: Oversee office security procedures and building access in collaboration with relevant teams to ensure a secure environment for all staff and visitors.

Employee Support: Provide general support for employee queries related to office

REQUIREMENTS:

• Diploma/degree in Human Resources, Business Administration, or a related field.
• Preferred: 37 years of experience in HR generalist or HR administration roles.
• Comfortable with hands-on involvement in day-to-day HR and office operations.
• Strong organizational skills and attention to detail.
• Experience with Workday or similar HRIS.
• Knowledge of Thai labor laws, social security, and employment regulations is advantageous.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent interpersonal skills and the ability to work effectively with a small team or independently.
• Passion for the live entertainment and venue industry is a plus.