The ideal candidate will act as an employee champion and a leader of change. You will plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.
Key Responsibilities
- Leading and managing a local shared service team to provide diversified employee services such as compensation & benefits, personnel management, visa management, employee management, and vendor management according to the company's needs;
- Responsible for the quality, efficiency and compliance of the shared services operations, such as developing and optimizing work systems, processes, and team capabilities;
- Participating in the company's policy review and formulation, continuously optimizing employee policies based on the trends of local market labor regulations;
- Providing consultation services on Thai labor laws to BUs to mitigate human resources risks;
- Liaising with government departments and facilitating communication.
Leadership & Functional Competencies:
- Excellent interpersonal skills with energetic, engaging and positive attitude.
- An innovation savvy, thinking out of the box and tackling challenges with enthusiasm and determination;
- Strategic thinker, problem solver, result and action oriented;
- Collaborative, good self-awareness and development;
- Financial acumen with good business judgement.
Qualifications
- Bachelor's degree or Master's degree in Human Resources, Business Administration, Management, Law, especially with specialization in HR management, business strategy, labor law, or related fields.
- Excellent command of English (both written and spoken), essential for communication with global teams, leadership, and external stakeholders;
- Proficiency in Chinese (Mandarin) is preferred to facilitate collaboration with regional teams.
- At least 10 - 15 years of progressive experience in HR, Shared Services, or Operations management, with significant experience at senior management or leadership levels;
- Proven success in leading and managing large, multi-functional shared service teams delivering comprehensive employee services including personnel management, visa management, compensation & benefits, and vendor management;
- Experience in stakeholder management at executive levels and building strong partnerships with government bodies and external agencies;
- Extensive knowledge and hands-on experience with Thai labor laws and regulatory compliance, including risk mitigation;
- Demonstrated involvement in policy formulation and implementation, especially adapting policies to local labor regulations and market trends;
- Track record of leading organizational change, process optimization, and digital transformation initiatives in shared services;
- Exceptional leadership and people management skills, with a proven ability to motivate, develop, and retain high-performing teams.
