Human Resources Operations Manager

About MEXC

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Role Overview

We are looking for a senior talent responsible for overseeing the day-to-day HR operations to ensure efficient, compliant, and employee-focused HR services.

The ideal candidate has strong knowledge of HR operations, employment regulations, HR Projects, and process optimization.

Core responsibilities

• HR Operations & Administration: Lead and manage daily HR operational activities across the employee lifecycle and ensure accurate and timely onboarding, offboarding, transfers, promotions, and employee data management.

Develop, implement, and continuously improve HR policies, SOPs, and operational processes.

• HR Systems & Data Management: Oversee HR data integrity, reporting, and analytics.

Generate regular HR reports and dashboards for management.

• Process Improvement: Identify operational inefficiencies and recommend process improvements.

Lead HR automation and digital transformation projects.

Establish and monitor HR operational KPIs and service levels.

• Team Leadership: Lead and mentor HR Operations team members.

Allocate workload, monitor performance, and provide coaching.

Job requirements

• More than 7 years of of progressive HR experience, with at least 2–3 years in HR Operations or a supervisory role.
• Strong knowledge of employment laws and HR best practices.
• Clear logic and strong structured thinking, able to transform vague requirements into clear project plans
• Data-sensitive, able to drive project decisions and reporting
• Fluent Chinese to liaise with Chinese counterparts
• Ability to manage multiple priorities in a fast-paced environment.

Why Join Us

At MEXC, we believe people do their best work when they are trusted with real responsibility and given the freedom to grow.

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.

• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.

• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.

• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.

• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.