Ice Cream Sales Coordinator (1-Year Contract)

Scope: Full-time, contract 1 year

Reports to: IC Channel Control & Asset Management Manager

Location: Bangkok, Thailand

About The Magnum Ice Cream Company

The Magnum Ice Cream Company is redefining indulgence in the FMCG landscapebringing iconic ice cream experiences to consumers across Thailand. Our General Trade (GT) business is the heartbeat of our retail presence, reaching millions through traditional trade outlets and emerging micro-distribution channels.

We operate with the agility of a startup and the strength of a global brand. Our ambition is bold: to become the most loved ice cream brand in every neighborhood, every cabinet, and every moment of indulgence.

We take pride in our culture one that values innovation, speed, and ownership. It's a place where bold ideas are welcomed, and every action is driven by a desire to make a meaningful impact.

JOB PURPOSE:

As a Sales Coordinator, you will play a pivotal role in supporting the Sales Director and ensuring operational excellence across distributor management, customer service, asset deployment, and compliance. This role encompasses end-to-end coordination of contracts, complaints, fleet administration, and distributor standards, while also managing procurement, logistics, and administrative tasks. Your contribution will be essential in maintaining smooth operations, timely execution, and high standards across all sales support functions.

KEY RESPONSIBILITIES:

1.Distributor Contract Management

• Prepare and manage documentation for contract renewals and new agreements with the Distributors.
• Coordinate with relevant departments to ensure timely execution and compliance.

2.Customer Complaint Coordination

• Collaborate with Sales teams and the Distributors to address and resolve customer complaints.
• Monitor progress and provide status updates to management.

3.Sales Fleet Administration

• Maintain and verify data related to sales team vehicles.
• Coordinate with relevant teams regarding maintenance, usage, and vehicle allocation.

4.Distributor Standard (DT Standard) Monitoring

• Collect and track monthly DT Standard audit (by ASM) results.
• Prepare reports for Channel Control Supervisor for further analysis and action.

5.Personal Assistant to Sales Director GT

• Manage schedules, meetings, and related documentation for the Sales Director.
• Provide general administrative support and assist with special assignments as required.

What we're looking for

• Proven ability to collaborate cross-functionally and influence stakeholders effectively.
• Strong organizational, time management, and communication skills.
• Able to work independently and manage multiple priorities in a dynamic environment.
• Detail-oriented with a high level of accuracy.
• Demonstrates adaptability and a proactive, growth-oriented mindset.
• Familiarity with procurement, logistics, and compliance processes, and experience in distributor policy/procedure control or related fields are preferred.

Why Join The Magnum Ice Cream Company

• Lead a bold, purpose-driven business redefining indulgence in everyday retail
• Work with iconic brands and passionate professionals
• Accelerate your growth in an empowered, end-to-end leadership role
• Thrive in a culture built on speed, simplicity, and ownership
• Shape the future of ice cream in Thailand