Import Planner

About this role

Ensure seamless global supply chain operations and drive import success for our major manufacturing facilities. Reporting directly to the Inbound Supervisor, you will take charge of critical import operations for our key factories located in Rangsit and Wang Noi. As a vital player in our logistics network, your primary focus will be managing end-to-end inbound processes from documentation to customs clearance to ensure smooth, compliant, and cost-effective deliveries.

YOUR ROLE: The global logistics environment is fast-paced, complex, and often unpredictable. You will frequently need to work under high pressure to navigate sudden shipping delays, resolve strict documentation discrepancies, and clear unexpected customs hold-ups, all while meticulously controlling freight costs and adhering to shifting international trade regulations.

This is your chance to be a critical linchpin in our regional operations. By leveraging your deep knowledge of customs procedures and Free Trade Agreements (FTAs), you will proactively optimize our import efficiency, build strong relationships with overseas suppliers and brokers, and directly impact the operational success and output of our manufacturing plants.

RESPONSIBILITIES

• Day-to-day, you will prepare, review, and manage all vital import documents—such as Commercial Invoices, Packing Lists, Bills of Lading, and Certificates of Origin—coordinating directly with overseas suppliers to ensure accuracy before shipment arrival.
• You will liaise closely with Customs Brokers to facilitate timely clearance, verifying HTS classifications and customs valuations to ensure complete regulatory compliance.
• Additionally, you will actively coordinate with Freight Forwarders and carriers for booking and tracking, acting as the central communication hub for internal departments like Purchasing, Warehouse, and Finance. Beyond resolving logistical bottlenecks on the fly, you will maintain systematic records for auditing and prepare regular status and cost analysis reports for management.

Experience and Skills

• Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.
• Strong 2–5 years of proven experience in import/export operations.
• Solid understanding of customs procedures, HTS classification, and Incoterms, alongside excellent written and verbal English communication skills essential for international coordination.
• Exceptionall attention to detail, strong organizational abilities, and a rapid problem-solving mindset enable you to thrive and manage your time effectively under pressure.

About LIXIL

LIXIL. A home for everyone.

Every person on the planet dreams of a better home. And at LIXIL, we're committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world-leading brands like INAX, American Standard, GROHE, TOSTEM, and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit, and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together, we can shape the future of living. We're a home for growth, for imagination, for creativity. A home for your talent and ambition. A home for everyone.

http://www.lixil.com/