About the Role
We are looking for an experienced Infra Support Analyst (IAM) to support and maintain enterprise Identity & Access Management (IAM) infrastructure. The ideal candidate will have strong expertise in IAM technologies, Active Directory, Oracle IAM, SailPoint, and enterprise infrastructure support, with experience working in complex, mission-critical environments.
Key Responsibilities
- Provide operational support, administration, and maintenance of IAM infrastructure and security platforms.
- Manage user identities, access provisioning, privileged access, and identity governance solutions.
- Support Active Directory, Azure AD, Oracle IAM, SailPoint IIQ/ISC, and enterprise authentication technologies.
- Monitor system health, troubleshoot incidents, and implement infrastructure enhancements.
- Support CI/CD pipelines and DevSecOps practices using Azure DevOps, Git, and security testing tools.
- Collaborate with internal teams and vendors to deliver infrastructure projects and operational improvements.
- Maintain system documentation and ensure compliance with security and operational standards.
Requirements
- Minimum 6 years of experience in IT infrastructure support, system administration, or Identity & Access Management.
- Strong hands-on experience with:
- Active Directory & Azure Active Directory (Microsoft Entra ID)
- Oracle Identity & Access Management (IAM)
- SailPoint IIQ and SailPoint ISC
- Identity Governance & Administration (IGA) and Privileged Access Management (PAM)
- Oracle WebLogic, Oracle Database, Microsoft SQL Server, and Red Hat Linux
- Windows Server and IBM z/OS environments
- Experience with CI/CD tools including Git, Azure DevOps, build pipelines, SAST, DAST, software composition analysis, and release management.
- Knowledge of AWS and Azure cloud platforms.
- Proficiency in Java, Python, PowerShell, Bash/Shell scripting, SQL, HTML, and JavaScript.
- Familiarity with SAML, ADFS, Remote Desktop Services (RDS), SharePoint, and enterprise authentication technologies.
- Excellent analytical, troubleshooting, communication, project management, and vendor management skills.
Preferred Skills
- Mainframe integration experience.
- Web services development.
- Experience supporting enterprise-scale IAM and security environments.
