Conduct inside sales duties which include but are not limited to: Prepare and negotiate of contracts for new customers and ensuring on-time contract renewal for existing customers, Administer existing and new service contract agreements, Handle incoming enquiries, Prepare technical costing sheets from standard price list, Work with various technical personnel to consolidate enquiries questions and costing for complex enquires, Generate and issue sales quotations, Refer qualified opportunities to appropriate Sales Engineer for further development, Provide customer service by attending to customers requests for test schedules, samples submission
Provide sales support to Business Line team which include but not limited to: Administrative support such as e-filing of sales documents to ensure audit compliance, Prepare contract review documents, new customer account creation, credit notes, Monitor and provide regular updates on debtors listing for effective debt management, Prompt and regular upkeeping of customers database to maximise customer relationship management, Consolidate sales report and prepare minutes of meetings
Key Requirement
Strong interpersonal skills with ability to build good rapport with all levels
Results and service-oriented individual who possess initiative and excellent communication skills
Proactive team player with the ability to work independently in challenging projects and timelines