Your tasks:
- Ensure all incoming customer requests are handled promptly and professionally
- Provide sales/administrative support and serve as the key liaison between the sales team and customers for order-related communications and issues
- Maintain diligent tracking of all leads, activities, and sales information to ensure accurate documentation in the sales automation system
- Create new accounts, generate quotations, and maintain information in the ERP system
- Pre-qualify and distribute incoming leads to the appropriate Regional Sales Managers
- Manage small to medium-sized accounts as the primary contact for all account needs
- Identify new potential opportunities by following and analyzing industry and market trends
- Support necessary import/export logistics for order fulfillment
- Assist in coordinating marketing activities such as trade shows and exhibitions
Your profile:
- Bachelor's Degree in Business or equivalent experience
- Experience in inside sales, sales support, and/or customer service role
- Prior experience with Salesforce strongly preferred
- Superior interpersonal, organizational, and multi-tasking skills
- Strong critical thinking skills and are an independent problem solver
- Excellent verbal and written communication skills in English and Chinese
- Previous experience working for an international B2B company with a direct sales and distribution model strongly preferred
Your benefits:
As a global industrial company with nine locations in Germany, Belgium, Canada, the USA, and Asia, we develop, produce, and distribute our highly specialized industrial cameras, modular image processing systems, and software solutions for machine vision, research, and high-tech applications. Behind our success are over 500 employees and a corporate culture that prioritizes both customer and employee needs and focuses on entrepreneurial thinking.
