Description
Telesales – Sales Enterprise 1
Responsibilities
- Achievement of individual and group sales quotas: To handle sales inquiries over the telephone, for IT products, and update customers on current promos.
- Order processing: Ensuring that customers orders are processed and delivered to customers on a timely basis.
- Active accounts: Maintain a set number of active reseller accounts
- Phone calls: Handle inbound and outbound calls and follow up on sales opportunities to ensure sales closure.
- Active markets: sell the Company's range of products to the reseller base
- Track all sales calls, analyze sales activities, and provide feedback on market competition, pricing, etc.
- Work and communicate closely with the outdoor Sales & Product team on daily sales activity and progress
- Prepare quotations to resellers and handle specific stock requests for customers requirements
- Ensure timely follow-up on inquiries
- To prepare daily call report, and feedback & pass down reseller needs to Product Team
Requirements
- Diploma/Degree in Business/Marketing/IT or an equivalent discipline
- At least 2-3 years experience as an Inside Sales/Telesales/Sales Coordinator or other related sales/customer service field.
- Sound knowledge and passion for IT industry/ products/ solutions an added advantage
- Work experiences or knowledge related to B2B, digital, IT, telecommunication, and technology is preferable
- Passion to work in the technology industry
- Good Service mind and communication skills with both internal and external customers
- Strong interpersonal and negotiation skills
- Proactive and target oriented
- Good command of English both in writing and speaking
- Computer literacy: MS Offices
