Role Purpose Statement
The job incumbent is responsible for the accurate and professional coordination of the whole back office administrative process flow for BIVAC in his area of responsibility. He/She performs the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policies.
Accountabilities
- Coordination of all CDG field activities, carried out by the inspectors
- Collection and distribution of correspondence for CDG activities
- Typing and filling of all documents relating to CDG activities
- Maintenance of stock of all BIVAC forms, inspection materials, office supply
- Administration of issue CoC to VOC Exporter.
- Administration of issue Invoice Charge to Exporter
- Administration of inspection details carried out for other CRE's towards CRE-RTD
- Administration for DSO
- Ensure consistent application of all relevant policies and procedures
- Ensure clear communication to all internal and external interfaces
- Preparation of all information material needed to support the relevant organisational unit
- Optimise administrative processes and improve efficiency
PERFORMANCE INDICATORS
- Reply requirement to BV. Group and Exporter on time.
- Issue original CoC to Exporter within 48 hours.
- Issue Invoice Charge to Exporter on time.
- Manage for DSO within 30 days
Knowledge, Skills & Experience
- Graduate from University or secondary education with proper experience
- Good English and local language skills
- PC Skills
- BV Core & Business values
- Achievement motivation
- Flexibility
- Customer service orientation
- Organisational Commitment
- Teamwork & Co-operation
- ISO17020:2012 Knowledge
