Role Summary
The Integration Manager will serve as the technical and functional orchestrator across Vietnam programs, ensuring all systems operate seamlessly as one ecosystem to support a successful factory go-live.
This includes systems such as SAP S/4HANA (ERP), SAP DMC (MES), O9 (Demand/Supply Planning), Data Platform, Shopfloor Capacity Planning/Scheduling, Infrastructure, and Vietnam compliance systems (e-Invoice, e-Receipt, e-Tax).
This role requires a deep understanding of integration architecture, system interoperability, and cross-team coordination, combined with strong communication skills to translate technical challenges into business terms and business needs into actionable technical requirements.
Key Responsibilities
1. Cross-Program Integration Leadership
- Define and lead the integration strategy across ERP, MES, Planning, Data, Infrastructure, and Compliance systems.
- Coordinate collaboration across business units, technical teams, and vendors to ensure end-to-end interoperability.
- Manage interdependencies, integration risks, and technical issue resolution.
- Establish integration governance, reporting, and compliance frameworks aligned with global and local standards.
2. Technical Enablement & Architecture Alignment
- Oversee the design and validation of system integrations (e.g., ERP MES, ERP Planning, MES Scheduling, ERP e-Tax).
- Ensure master data consistency and data model alignment across all systems.
- Govern middleware, APIs, ETL/data pipelines, and event-driven integrations for scalability and performance.
- Validate integration solutions against security, latency, and compliance requirements.
- Support infrastructure readiness, including networks, IT/OT connectivity, cloud/on-premise integration, and monitoring.
3. Testing & Go-Live Readiness
- Collaborate with Test Leads on SIT and UAT cycles to ensure end-to-end process validation.
- Lead cut-over sequencing and integration checkpoints, including fallback and recovery scenarios.
- Ensure compliance systems (e-Invoice, e-Tax, e-Receipt) are ready before go-live.
- Oversee monitoring and escalation processes during hypercare.
4. Communication & Stakeholder Engagement
- Act as a liaison between technical teams and business leadership.
- Present complex integration topics in clear, concise business language for executives and steering committees.
- Translate business requirements into actionable technical specifications.
- Align global IT standards with local factory requirements and regulatory obligations.
Must-Have Competencies & Skills
- Integration Strategy & Leadership: Proven track record in leading complex, multi-system integration programs.
- Enterprise Architecture Knowledge: Strong understanding of SAP S/4HANA, SAP DMC, O9, APS/Capacity Planning, Data Platforms, and compliance systems.
- Technical Proficiency: Expertise in APIs, middleware (SAP CPI/PI/PO), ETL pipelines, and event-driven architecture.
- Cross-Functional Collaboration: Ability to unite ERP, MES, Planning, Infra, Data, and Compliance teams.
- Communication Skills: Strong capability to bridge technical and business communication effectively.
- Governance & Vendor Management: Experience in managing vendors to deliver within cost, scope, and timeline.
- Security & Performance Awareness: Understanding of secure, scalable, and high-performance integration practices.
Preferred Qualifications
- Experience with large-scale, greenfield factory IT deployments.
- PMP, Prince2, or TOGAF certification (optional).
- Strong facilitation and leadership skills in multicultural environments.
What Success Looks Like
- End-to-end systems integration delivered on time and within budget for the Vietnam factory go-live.
- Seamless data and process flow across ERP, MES, Planning, and supporting systems.
- Full compliance with Vietnam's e-Invoice, e-Receipt, and e-Tax requirements.
- Clear and consistent communication across technical and business stakeholders.
- Smooth transition through cut-over and hypercare with minimal operational disruption.
Additional Information
This role may require occasional travel across entities and production sites to support integration activities and stakeholder engagement.
