Intern- Merchandising Analytics & E-commerce Support (DORS + DORSe)

Who We Are

DORS at Design Orchard is a premier multi-label designer store, proudly managed by the Singapore Fashion Council and situated in the heart of Orchard Road. Home to over 80 of Singapore's most distinguished local designers and brands, DORS serves as a beacon of homegrown talent and creativity. Dedicated to empowering local entrepreneurs, the store curates an immersive retail experience that celebrates exceptional craftsmanship while fostering a sense of community and engagement. Embodying both innovation and style, DORS invites locals and tourists alike to experience the dynamic pulse of Singapore's fashion landscape.

DORS, located at level one of Design Orchard and situated in the centre of Orchard Road, provides a physical retail space for new and emerging designers, at the renowned shopping belt of Singapore. It has the largest collection of locally-based designer brands in Singapore.

We are proud to be part of Singapore Fashion Council (SFC). SFC serves as the catalyst driving the industry's continuous growth, with a focus on three key areas: Asian Craftsmanship, Sustainability, and Innovation & Technology.

With a mission to empower and inspire all brands across the fashion ecosystem, SFC works closely with diverse partners to offer readily- accessible resources, meaningful networks, sustainability focused innovations and future-forward insights— unlocking new opportunities for impact.

SFC also manages The Cocoon Space (TCS):

TCS, offers creative co-working and event space housed on level 2 and rooftop of Design Orchard.

Role Overview

We are looking for an intern to support merchandising analytics and e-commerce performance at DORS. This role will focus on driving data-informed decisions across product curation, online merchandising, and campaign execution, while piloting AI-enabled workflows in preparation for BrandIQ integration.

Key Responsibilities

1. Merchandising Analytics

• Track weekly/monthly sales performance by brand, category, and SKU
• Analyse sell-through, inventory health, and product performance
• Identify replenishment opportunities and strategies for slow-moving stock
• Support assortment planning with insights on category trends and pricing

2. E-commerce Performance & Optimization

• Monitor top-performing products, traffic vs sales, and conversion trends
• Support site merchandising (bestsellers, new arrivals, collections)
• Optimize product listings (titles, descriptions, tags, categorization)
• Align online merchandising with target market audience

3. Campaign Performance Tracking

• Track performance across website, EDMs, and marketplaces
• Prepare post-campaign summaries with key insights and recommendations

Core Internship Project

DORS Merchandising Intelligence Dashboard

Assist in the development of a centralized dashboard that supports weekly and monthly decision-making:

• Sales performance tracking (weekly/monthly)
• Product performance (top & bottom SKUs)
• Category insights and trends
• Inventory health and replenishment needs
• E-commerce metrics and performance indicators, and
• recommendations on product bundling, campaigns, and pricing strategies.

What You'll Gain

• Hands-on experience in merchandising and retail analytics
• Exposure to AI-driven retail workflows
• Opportunity to assist in the development of a business dashboard
• Experience working on real campaign and inventory decisions

Ideal Candidate

• Background in Business, Marketing, or Data Analytics
• Strong interest in retail, merchandising, or e-commerce
• Proficient in Excel / Google Sheets
• Analytical, detail-oriented, and proactive
• Curious and comfortable exploring AI tools

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes. To maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up to date.

Our Data Protection notice for Job Applicants is attached here: https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

• NRIC/FIN or any national identifiers.
• Photo
• Date of birth
• Age
• Spouse/Family information
• or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Shortlisted Candidates will be notified.

Interested in volunteering

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Get involved with Impact Retail. Whether you're keen to facilitate workshops, take part in our interactive experiences, or explore both, you'll be part of a movement that brings fashion sustainability, creativity, and circular thinking to life.