International Program Manager

About TrueMoney

TrueMoney is a leading international fintech brand providing innovative payment and financial services across seven countries in Southeast Asia. With its user-friendly digital platform, extensive agent network, and comprehensive offline and online services, TrueMoney empowers millions of users to make easy, secure payments and enjoy a more convenient financial lifestyle.

Since its establishment, TrueMoney has grown to become the most popular digital financial application in the region, playing a central role in expanding access to financial services and improving quality of life for individuals and MSME communities.

TrueMoney is part of Ascend Money, a regional digital financial services company founded in 2013, which reached a major milestone by becoming Thailand's first fintech unicorn in 2021.

We are now one of the largest financial life platforms in Southeast Asia, growing from just 1 market to 6 markets in a span of 2 years. We currently have significant operations in Thailand, Cambodia, Myanmar, Indonesia, Vietnam, and the Philippines.

Responsibilities:

Drive end-to-end alignment and operating rhythm to ensure the obstacles in all areas are being communicated, managed and clearly visible

Drive end-to-end Program Management to ensure all the risks, dependencies, issues and concerns in all aspects (Business, Marketing, Product, Technology, People, Legal, and Compliance) are effectively managed, prepared and implemented with appropriate mitigation and contingency plans

Drive the reporting and metrics on health, status, and quality of the projects and display on project dashboard

Understand Business Goals and the measures of success, to drive the end-to-end process. Identifying gaps and improvement areas along the way

Deliver strategic, transformational and tactical projects to close the gap between target KPIs and working teams Be responsible for understanding and complying agreed Program Delivery Framework, drive end-to-end teams to practice with discipline and find improvement

Drive Sense of Urgency, Accountability, Coaching and Motivation across all functional groups

Qualifications:

Bachelor's Degree or higher in Business Administration, Marketing or Financial Services related fields

At least 3 years proven experience in a Commercial, Project/Program Management or Product Management function. Must have working knowledge of P&L reporting.

Working knowledge of Financial Services Industry, Electronic Payments or Ecommerce would be advantageous

Excellent analytical and problem solving skills for advising colleagues and senior management on courses of action.

Deep knowledge in Waterfall and/or Agile Project Management methods; PRINCE2 or PMP certifications are considered a plus

Strong written and verbal communication skills in English. A second SEA language would be considered favorable but not mandatory for this position

The ideal candidate would have a growth mindset, driven to deliver results and orientated to make data-driven decisions

Able to formulate recommendations based on business intelligence and on-the-ground insights

Comfortable with ambiguity and aggressive business goals

Thrives under pressure, able to handle complexity; working with remote teams in a dynamic environment

Comfortable with travelling, as this role would frequently visit country offices throughout the year

Be able to foster positive relationships across different business units, cultures, with a good balance of interpersonal skills and getting the job done

Ability to manage cross-functional stakeholders effectively.