Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools.
Excellent people handling skills with expert knowledge of the contact center operations.
Self-motivated, team player, action and results oriented
Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledge and training to resolve issues with good reporting skills.
Previous experience of working with Global teams is an advantage
To assist employees with financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm.
