International Voice Process
Search Jobs
Search by job, company or skills
Search by job, company or skills
Handle inbound and/or outbound customer calls professionally.
Resolve customer queries related to products, services, billing, orders, or technical issues.
Provide accurate information and appropriate solutions during customer interactions.
Document customer interactions accurately in CRM or ticketing systems.
Escalate unresolved or complex issues to the appropriate team.
Meet established service levels, quality standards, and productivity targets.
Maintain high levels of customer satisfaction through effective communication and problem-solving.
Follow company policies, processes, and compliance guidelines.
Stay updated on products, services, and process changes.
Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelor of Arts (B.A), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Architecture (B.Arch), Bachelor of Social Work (B.S.W), Bachelor Of Computer Application (B.C.A)
Job ID: 150491243
Skills:
International Bpo, Voice Process, Crm, Bpo
Skills:
Customer Support, Customer Service, Voice Process, International Voice Process, International Bpo, English Communication, Verbal Communication, Active Listening, Customer Handling, Query Resolution, Problem Solving, Inbound Calling, Basic Computer Skills
Skills:
International Voice Process, Client Coordination, Billing Support, Email Communication, Basic Computer Skills
Skills:
Customer Support, International Voice Support, Customer Handling, Voice support, Excellent Communication, Communication Skills, Handling Customer
Skills:
International Bpo, Customer Service, Voice Process
