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1. Check claim notification emails sent by the branch via Dry DC on a daily basis. 2. Check claim notification documents from the branch. By submitting a claim, it must be under the conditions for accepting product claims that DC specified 3. Claim key into the system to issue a claim number. and report the claim number back to the branch within 24 hours 4. Submit product claim information (over quantity, under quantity, and damage) through the Claim Investigation program. Go to different departments Related on a daily basis To investigate and find the cause of the claim. 5. Contact and coordinate with various departments. both inside and outside the organization In order to obtain information that is useful to the organization's operations. and to meet the needs of customers. 6. Request to open shipment by sending an email informing the matter to Makro In case there is a product claim to DC and can open shipment back to the branch for distribution. 7. Check the department's document storage to meet the standards set. 8. Attend a claims meeting with the relevant departments every week to inform the situation of product claims that occur 9. Check reports (report) various departments to ensure they are always accurate. |
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year
Job ID: 145139769