IS Intern

Position: IS Intern

Location: Subang Jaya

Key Responsibilities:

• Provide technical support and assistance to end-users on workstations, laptops, and mobile devices.
• Troubleshoot issues related to printers, servers, NAS, routers, and switches
• Manage and administer the Office 365 company account, including support, installation, and managing the Outlook account for users, and performing monthly housekeeping to ensure the account is fully utilized.
• Plan, configure, and maintain networking equipment, including experience with configuring switches and AP.
• Manage and configure Spiceworks Helpdesk and Inventory Monitoring system, including automation of ticketing and user portal, monitoring tickets and inventory, generating reports, troubleshooting, and providing user support.

Requirements:

• Diploma / Degree in Computer Science / IT / other relevance principle
• Good written and verbal for Malay and English language
• Experience in managing Windows 10
• Experience in network switching
• Experience in Microsoft Office.