IT Officer

Job Description

This position is a complex role for Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel.

You will assist the IT Manager and IT Supervisor in the implementation and upkeep of the Property Management System (Opera). You will be the key driver in ensuring that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports, issues, or enhancement requests as well as to provide technical assistance to internal and external audit staff.

Qualifications

• Graduate from work-related School/University
• Preferable prerequisite is four years experience in hotel business.
• Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
• Good knowledge & management in Opera PMS, Micros POS, WiFi system, etc.
• Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces.