Job Location: Bangkok
Location Flexibility: Multiple Locations in Country
Req Id: 8911
Posting Start Date: 9/3/26
Responsibilities
- Responsible IT operation team including hardware, operating system, storage, backup, and monitoring functions.
- Systematic troubleshooting and summarizing issues for responsible functions above include creating proper countermeasures for each issue.
- Identify or support current operation issues and apply enhancement to improve team efficiency.
- Manage team resources for regular operations and unexpected events align with ITIL concept.
- Provide technical guidance for both team members and customers.
- Quickly understand up to date technologies and share with team members.
- Create detailed issues reports and present them to customers.
- Create weekly reports and present them to both customers and supervisors.
- Maintain and understand team inventories (Configuration Management) well.
- Create and conduct training sessions for team members or customers.
- Identify and resolve conflicts between or among team members.
Qualifications
- Bachelor's degree (or equivalent) in IT or related fields.
- At least five years experience in IT operation fields.
- Strong knowledge some IT infrastructure areas such as hardware, operating system, storage, backup, and monitoring.
- Experience in team management with at least three members is a big advantage.
- Systematic and critical thinking is non-negotiable.
- Able to deliver small projects using team resources and knowledge.
- Create and manage infrastructure script in any language.
- Experience in the automotive manufacturing business will be a plus.
- Able to work on non-office hours and holidays.
- Able to manage team with an age difference.
- Strong Service-minded and interpersonal skills.
- Confidence in English communication in both verbal and written.
- #ASEAN2_Priority
Relocation Supported: No
Visa Sponsorship Approved: No
