Role Summary
The Overall PM Lead will lead project management across the BankX program, responsible for driving end-to-end delivery, ensuring cross-workstream alignment, and resolving complex execution challenges in a high-pressure, multi-vendor environment.
This role goes beyond reporting — it requires hands-on leadership to drive outcomes, unblock teams, and enforce delivery discipline.
Key Responsibilities
Program & Delivery Leadership
- Lead and oversee all Project Managers across squads and workstreams
- Drive end-to-end delivery execution aligned with program milestones
- Ensure strong linkage between business, product, and technology delivery
Cross-Workstream Orchestration
- Identify and manage dependencies across squads and workstreams
- Resolve cross-team conflicts and ensure alignment across stakeholders
- Act as the central point to drive decision-making and escalation
Execution & Issue Resolution
- Proactively identify risks, issues, and bottlenecks — and drive resolution to closure
- Ensure teams move from status reporting to actual problem solving and progress
- Step in hands-on when needed to unblock critical paths
Governance & Ways of Working
- Establish and enforce PM standards, governance, and delivery discipline
- Ensure consistent use of tools and processes (e.g., backlog, RAID logs)
- Drive cadence across teams (stand-ups, syncs, escalation forums)
Stakeholder Management
- Engage with C-level stakeholders, vendors, and internal teams
- Provide clear, concise updates with focus on decisions, risks, and actions
- Align multiple stakeholders in a multi-cultural environment
Required Qualifications
- 10–15+ years of experience in project/program management
- Proven track record managing large-scale programs (> THB 300M)
- Strong consulting background (e.g., Accenture, Big4, top-tier firms)
- Hands-on experience in:
- SDLC / technology implementation
- Complex, multi-vendor environments
- Strong banking domain knowledge, including:
- Digital banking (mobile app)
- Core banking / payments / lending
- Banking operations and regulatory context
- Experience working in cross-cultural, regional teams
- Excellent English communication skills
Key Competencies
- Strong ownership and accountability mindset
- Get-it-done attitude with high sense of urgency
- Structured thinking and problem-solving ability
- Ability to operate at both strategic and hands-on levels
- Strong leadership presence and decision-making ability