About LEARN Corporation
LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that learning opportunities can improve one's quality of life, we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to othersadvancing Thai society together.
Across 12-plus business unitsincluding OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and morewe reach hundreds of thousands of learners every year. Our dream is to serve as a private ministry of education, upgrading education nationwide and preparing every learner for the future.
Join us and shape the next chapter of learning in Thailand.
What You'll Drive
- User Support: Assist in providing day-to-day technical support for user requests and troubleshooting.
- Asset Management: Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
- Hardware Maintenance: Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
- System Deployment: Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
- Account Administration: Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
- Collaboration Tools Support: Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
- Technical Documentation: Help update technical manuals regarding IT operations, procedures, and network schematics.
- On-site Support: Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
What You'll Bring
- Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
- A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
- A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
- Good communication skills and the ability to interact professionally with employees at all levels.
- Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
- A strong desire to help others and provide a positive customer service experience for internal staff.
