Key Account Manager – Mid to Large Accounts (Thailand Market)

Cloudee is Thailands leading cloud product and customer experience (CX) consulting company. We design and deliver modern, cloud-native solutions that power how brands communicate with their customers across Voice, Contact Center, CRM, and AI Bots (Chat & Voice).

As a product-first company, weve built our own suite of on-cloud solutions tailored to Southeast Asias digital transformation needs. We also partner with world-class SaaS platforms to expand our value. With 2,000+ mid to large enterprises served and regional operations in Cambodia, Vietnam, and Indonesia, Cloudee is at the forefront of CX innovation in the region.

This is a quota-carrying, revenue-focused role for a Key Account Manager who thrives on client success and business growth. You will own a portfolio of strategic mid to large enterprise accounts, drive adoption of Cloudees products and partner solutions, and be directly responsible for hitting revenue and growth targets.

This is not just account maintenance its a high-performance role focused on expansion, upselling, cross-selling, and being seen as a trusted advisor in your clients digital transformation journey.

• Own and grow a portfolio of strategic accounts in Thailand
• Drive revenue growth through renewals, upsells, and cross-sells
• Build and execute account plans aligned with quarterly and annual targets
• Become a trusted consultant, guiding clients on CX transformation using Cloudee products
• Collaborate with internal solution, delivery, and product teams to deliver client outcomes
• Forecast pipeline accurately and manage opportunity progression in CRM
• Lead business reviews and client engagement plans with a focus on growth and retention

• 35+ years experience in key account management, B2B tech sales, or consultative enterprise selling
• Proven ability to hit revenue targets and grow account portfolios
• Strong knowledge of cloud, SaaS, CRM, CX, or AI product ecosystems
• Strategic thinker with hands-on sales execution ability
• Excellent communication, negotiation, and presentation skills
• Comfortable working in hybrid teams and managing executive-level stakeholders
• Bachelor&aposs degree in Business, Marketing, or relevant field

Join a fast-scaling company with owned cloud products and top-tier global partners

Be in a revenue-driving leadership role with direct impact on growth

Work in a supportive, hybrid team culture

Access to regional opportunities across ASEAN

Fast-track your career in the cloud & CX technology space