Neopetal
Key Account Manager
Senior
Bangkok
Full-time
Sales
Overview
Own post-sale enterprise relationships, ensuring retention, expansion, and long-term utilization.
Key Responsibilities
- Manage strategic enterprise accounts and executive relationships
- Drive renewals, upsell, and capacity expansion
- Coordinate delivery, support, and commercial teams to meet commitments
- Monitor account health, utilization, and satisfaction
- Act as the customer's internal advocate
Requirements
- 10+ years of experience managing enterprise B2B accounts
- Background in technology, cloud, or infrastructure services
- Strong stakeholder management and commercial awareness
Role Requirements
- Bangkok-based. 4 days onsite / 1 day remote
- Fluent Thai + English required
- Top university background preferred
